Garden Inn & Extended Stay Shepherdsville / Louisville

Very friendly and cost reasonable

Beware this is not a Hilton Garden Inn or major extended stay. Be very careful when booking. The check in staff was helpful but it was totally overpriced for the accommodations! Would not stay again.

Location was convenient to interstate and Paroquet Springs Conference Center. Price was affordable. Clerk friendly. Room 106 - Toilet rocked. leaked behind toilet. tub was slow draining. Towels had been laundered, but had stains.

Everything in my room that could be stained was. I woke up with a chunk of someone's hair stuck to my head from the bed or pillow. It's definitely not mine, I'm bald. The shower wouldn't drain properly so it was quickly up to my calves in a quick shower. The furniture was u comfortable, the towels were stained, the sheets were stained, and even the bedsprings were stained . It was cheap, but not cheap enough to warrant this level of quality. If it hadn't been so late, I would have left and found anywhere else to go.

It was dirty, furniture old and broken. The grounds around hotel were hideous

Not much It was dirty, furniture old and broken. The grounds around hotel were hideous

Nothing Everything

Convenient

It was cheap and convenient to where I was going! First off i noticed the burns in the bed covers. And the nasty window curtains but I was just here to sleep and leave. Luckily i bring my own blanket and pillow. I checked for bed bugs instantly. I went to put my food i doordashed in the fridge and it was covered in mold. I went to check the door was fully locked and noticed the peep hole was just a drilled hole straight thru. Like you can equally see in what you see out. What was i to do at midnight?

First off i noticed the burns in the bed covers. And the nasty window curtains but I was just here to sleep and leave. Luckily i bring my own blanket and pillow. I checked for bed bugs instantly. I went to put my food i doordashed in the fridge and it was covered in mold. I went to check the door was fully locked and noticed the peep hole was just a drilled hole straight thru. Like you can equally see in what you see out. What was i to do at midnight?

I didn’t stay in this hotel I don’t like anything about this place the employee that was there tried to charge me more for the deposit then what the email said it was going to be. So now I’m trying to get a refund

Needs major maintenance and upkeep.

Bad

Parking was safe and in front door. Staff was awesome. Room was good. It was the price that made me book the room. I would stay again.

It smelled like smoke even though we had a non-smoking room. We had stained sheets and towels. The lady at the front desk was nice.

It was revolting. It looked as though it was last cleaned in 1996. Our bathtub had a dead and decaying mouse in it & there were phallic symbols on nearly every hotel window. Our hotel was entered by staff in our absence, Horrendous invasion of privacy.

Room was pretty clean had a like closed up smell. Kinda musky. Parking was good. Didnt get the breakfast

I asked to use the rest room and was told they do not have one. The utility room door was open and it was completely filthy. The lobby furniture was dirty and the service was worse. I complained immediately to Expedia but nothing was done. DO NOT BOOK HERE!

Key card didn’t work. Toilet wouldn’t flush. Towels were dirty. Old wash cloth hanging from the shower. Dirt and hair in the bathroom.

Absolutely NOTHONG It was nasty, filthy. Dust so thick you could write your name in it. Mold in the refrigerator that mind you did not work. Bath matt was dirty. Room so small that there was 2 feet between the bed and table. A kitchen chair that could not even fit between them. Breakfast consists of a bagel with either cream cheese or grape jelly. That was it nothing else. I will sleep in my car before going back there. Don't let the name fool you. Garden Inn yell right. Awful, never again.