Best Western Plus St. Paul North/Shoreview

Staff very friendly!

Our room was so humid that I could smell the dampness and everything felt wet. Even after i got home, the clothes in my travel bag were still damp. When i mentioned it to the guy at checkout, he basically blew me off and said that everything is damp in the fall. The hot tub is not hot. It’s more like bathwater. We won’t stay at this hotel again.

We have stayed here many times and will keep coming back! The rooms are clean, but this year it smelled very musty. AC was nice and cold. Great on-site restaurant.

Summer 2026 stay had me here for three nights. When I got to the room, the carpet was slightly damp, and the room had a musty smell that seemed like they were trying to cover with scented sprays. Fortunately, it mostly faded in about 24 hours. The place is showing its age, with popcorn ceilings and very low toilet seat height. Had to search all over for a USB charger port, and did not find it until I went to the front desk and they told me it was on the alarm clock. Okaayyy...... The bed sheets were kinda funky, like a worn blend of cotton and polyester...not sure. Glad I have better at home! Overall, very middle-of-the-road. If I am in the area again, I will be okay with paying another 30 or 40 bucks a night for a newer, more upscale overnight experience.

Always happy with this property.

Overall it was a great stay.

Very polite helpful staff. Clean and tidy public areas. Decent breakfast lots of options in the morning. Room was clean & tidy.

Dirty hot tub - because of so many people- my son got strep after this trip;(

Our room was clean and comfortable especially the large, plush towels! We used the pool and hot tub, both were clean and nice! The staff was friendly! The hotel breakfast was good with plenty of food and beverage options. We ate dinner in the attached Green Mill which is always great! One issue was that neither ice machine worked and both had “out of order” signs on them.

They took a deposit for incidentals and never returned it We left the room early and in perfect condition, never charged anything to the room But still they stole the deposit

Great staff and breakfast, comfortable bed. Bathroom needs updating. Toilet to low, trouble getting in and out of shower. Not enough light in room after dark.

This was hands down THE worst hotel I have ever stayed at. I always read reviews before booking and I felt truly deceived when I got there with my family. The main check in area was clean, but once we walked into our room, we felt the moisture in the room immediately. It was so musty and damp in there that it was hard to breathe. The room was also very old and dated and I am pretty sure there has to be mold under the carpets all over that room. I went out to let them know we want to check out first thing in the morning, so we were able to pay for only a one night stay. When we woke up in the morning, my husband's phone would not charge as it said there was moisture detected in in. At check out time, the staff member asked how our stay was and I mentioned the damp room immediately to which she responded that it's an old hotel and we were supposed to ask for a dehumidified to run in our room. Like what even?! I would not stay here again if it was free. Please just book your stay anywhere else!

Clean and well kept. Staff is helpful

Good, clean and comfortable room. N/A

Great friendly and helpful staff!

Zzzzzzzzzzzzzzzxxxxxxxxxxxx

Superb

Great stay! Friendly staff. Great location. Quiet.

Breakfast was generous with extended hrs till 2:00 pm . Best breakfast . We had good time.

Hotel was good. The restaurant next door had excellent food and the staff was great. Breakfast at the hotel was very good. Only complaint is that the room smelled musty and had a dehumidifier in it, so obviously they know moisture is a problem.