MacArthur Place Hotel & Spa

Beautiful pkace

Staff was amazing! Always able to help and always very friendly! Dinner and Drinks were delicious!!

Clean room, lovely restaurant and coffee shop, beautiful property, just took one star off for rude bartender. Would stay again in a heartbeat.

Beautiful property and great food

The rooms were very nice.

Beautiful hotel. The staff were welcoming, personable, and professional. I would stay there again.

Lovely hotel! Great facilities, delicious food.

A wonderful place to celebrate a special occassion. The spa experience was one of the best I have had and the dining and bar excellent! Our room was perfect with all the amentities we needed. Plus, close to great wine tasting and dining options. The staff really made us feel special too!

Amazing

Beautiful atmosphere!

The staff was so friendly and accommodating, beautifully kept property.

Good service in terms of communication when you want something. Sometimes you need to remind them to do certain things. I had to remind them to clean the fireplace and get a new duraflame for the room (yes I know first world problems but expected when you pay that much). Also be aware that the services are not included in the day price. You pay an extra $55 a day when you check out for basic hotel services.

So beautiful! Everything is PERFECT!

We're in peak wedding season in the Bay Area, and as such, many couples have chosen MacArthur Place for their ceremonies and receptions. Why wouldn't they -- a beautiful property right in the heart of Sonoma? The problem was with our room steps away from the grass lawn where they hold the ceremonies and dinners. And when I say steps, I literally mean I opened the front door to our room and was IN a wedding (with all the guests turning to look at me). And the bellman said there were 3 more weddings that weekend. I just couldn't shake the idea of being held captive in our room all weekend for fear we'd keep intruding on weddings. So I called the front desk and the manager immediately met me to show the ONE available room on the property. It was unfortunately a dramatic step down from the suite we booked. After making it back to our room, discussed with my partner and made the decision to leave. Without even asking for it, the manager (Kevin) said he'd refund the whole weekend. Mind you, this was a non-refundable booking. He also said he'd offer a free stay another weekend so we can get a chance to experience the resort after all. I'm still waiting for that, but the graciousness and understanding for the situation meant a lot.

food was good, liked pool, relaxing atmosphere, would have liked bar open later to hang with family and friends who traveled for wedding on check in lady who checked us in, at front desk with an horrible condescending attitude, everyone else great, room wasn’t ready because stained carpet but did get cleaned just damp for awhile, perhaps no carpet in room would make easier to clean up, dirty sheet when pulled back covers at night an maid who came to change actually asked if we wanted only that top sheet changed ,unbelievable.

Staff were excellent, location convenient to walk into town, food was ok but little attention to details, water pressure in shower was low & the outside shower head wasn’t attached properly (the water didn’t flow through the head, but from the seal). Given the handicap accessible room (not requested) and although well appointed with low rods etc, there were no accommodations made for long hanging garments. No vineyard views!

First trip to Sonoma. The MacArthur was perfect. We were able to walk to Sonoma square. Valet parking was complimentary. Room service was quick and delicious. Bar has a great bourbon selection. Staff are friendly. I would return. It was great

Pool is beautiful Bed and pillows super comfortable The grab and go coffee had huge line with no food left at 10am. Free coffee and a water station in lobby would be nice for the piece of the hotels The man (?dan) at check in was wonderful. On check out there was a huge line and untrained staff to assist with questions. We stayed in 67. The small mirror was falling off wall. The shampoo bottle on wall was empty thru the stay. The floor of shower was extremely slippery. The studio design means you have to have all the blinds closed all the time or one sees you coming out of shower and getting dressed and even sleeping. Would love a design you can still have blinds opens during one’s stay. The animal throw rug was curling up and was a tripping hazard.

Large and comfortable room, beautiful property, excellent service

What a great property|