Hampton Inn & Suites Springfield-Southwest

Great job as always

Clean, friendly and good breakfast.

The motel was okay. The lobby is very nice, however the guest rooms could use some updating

Staff was great, friendly. Location was good close to where we wanted to be. Breakfast was better than most I have had recently. Barking dog somewhere close, not constant but often.

Room, breakfast and the staff. The coffee is horrible. No one likes it. (Arabic coffee)

Very helpful front desk crew Everything was so great nothing to “not” like

Clean, inviting, secure, and friendly staff. Can’t think of anything.

NA NA

Our first room had a leak in the ceiling. The staff did an excellent job getting our room changed right away.

The treadmill did not work so I walked outside instead.

Staff was helpful. Breakfast was very good. Parking lot was rough and made it difficult to roll our suitcases which is why the property rating wasn't excellent.

Thanks for a fun time!!

Nice room, comfortable beds, clean

It's an older facility and not everything is new, but it's all clean and affordable. The AC is in the wall, but it still cools. The heat part was a little tricky, but we found a temp we liked. The room is small, but adequate. Shower is noce, but I always find it uncomfortable when it appears that another tub was installed over the original. No bad odors.

Solid hotel. Customer service was excellent. Room itself was slightly dated, but clean.

Good location, clean, comfortable room and great staff.

Wonderful staff- The front entrance is wonderful with lots of information about the area, and the pool is nice. The rooms are slightly dated and worn, but fine for a place to stay.

Wasn't the new "aaaaaaah Hampton" I've come to expect. Desperately needs an update. 90s era wallpaper, bathroom/fixtures, no smoking signs on the doors?

I will stay there again if needed

The property was clean and well maintained. The room was very clean and tidy. AC was great and shower and bathroom were great as well. The beds were very clean. The staff, day and night, were amazingly professional, friendly and happy. My only complaint was that the outlets at the bedside were loose and it was a challenge to keep the plug in proper place to complete a charge.