Suburban Studios Sterling - Washington Dulles

Good value for the price, in a relatively expensive area.

The bed was comfortable. That's honestly the only thing I liked. I arrived late (about 11 PM). It was difficult to find where the entrance was. I had to drive around the entire hotel and then noticed there was an interior entrance. It's confusing since it shares the same parking lot with Candlewood Suites. There is also not a pull up carport like you see with most hotels. I had to pull up to what I thought "could" be the entrance and park my car in a place where there isn't a parking spot just to walk in to ask if that is where I should go to check in. It would have been better if there was a lit Suburban Studios sign at the main entrance. The rooms are VERY small and the AC unit was right next to the bed. It was very hard to sleep with the unit kicking on and off and blowing right on me. I also tried the continuous fan setting but it isn't as advertised. The fan stayed running but very quietly and when the AC kept kicking on and off, it was very loud. I only got about 4 hours of sleep both nights. Also, the police showed up to arrest a man in Candlewood Suites. There were about 5 police cars in between the entrances for Candlewood Suites and Suburban Studios. It just didn't feel like a safe area even though this is in the heart of Loudoun County, VA which is one of the top 5 richest counties in the United States.

It was at a convenient location for us. Our room was very dirty.

A

Exceptional

The room was very clean, but the parking lot was extremely full, and there was almost no space to park. Unfortunately, the staff did not seem friendly or welcoming. After driving for 20 hours, I asked if there was any possibility of checking in early. I completely understand that the rooms were still being cleaned, but the way the situation was communicated felt rude and lacking in courtesy. A more polite and respectful response would have been appreciated.

The room had been renovated on a budget but it was sufficient for what I needed. The parking lot was a complete nightmare. There are clearly families living in this complex who have multiple vehicles parked as I could only find one open spot and some areas had people double parked. The staff was very nice and friendly the surrounding area was great - very convenient.

Black mold and dust. No parking. Terrible experience

No comment no comment

Exceptional

Staff was Great

Staff was friendly and helping and we stayed during a snow storm

Superb

Clean. Coffee maker but no coffee necessities like coffee lol. Heat didn't work had to get night desk "kid" to fix it aka plug it in. Elevator was slow & buttons didn't half work.

The price was good.... that is the only benefit to staying here. The hotel smelled awful, and the internet was slow. Drunk people were fighting downstairs. No staff were available to stop it.

it's ok

I purchased a room for my employee so he had a place to stay cause I brought him from out of town I paid for in advance and when he got there, they wanted to deposit, but they didn't accept cash so they wouldn't give him the room so he had to sleep in his car so we canceled the room for the next day. I mean I can't believe the room was paid for, but they wouldn't let him pay cash for it for a deposit for essentials the room was completely paid for so I definitely want my money back.

Clean room. Very comfortable Bed

MY ONLY CONCERN WAS THAT THEY DONT MAKE UP YOUR ROOM AND BRING NEW TOWELS EACH DAY

Good