Courtyard by Marriott Dulles Town Center

Good

Everything that this property has to offer near Dulles Town Center, Dulles Airport, and the DC area. Nothing

Clean and helpful staff

Curtain in room was broken and was difficult to operate. Coffee at in house Starbucks was not fresh. Staff did not clean room after first night.

Great Space- and not the staffs fault however there was a group of soccer kids and their parents staying at the hotel. Kids were running rampant banging on doors t 11:46 PM- screaming while parents were shutting the bar downstairs down. No sleep was had while staying here.

I thought I paid for breakfast but the hotel said I didn't

First I couldn’t get the door open. After several attempts it finally opened. I walked in and a gross odor hit me. It was like pee; the odor you smell walking by the homeless in New York City subway. I went to the front desk and asked for air fresheners and I was given a spray bottle the cleaning crew used. I sprayed out the room get dress and leave for my event . When I return the same odor . The stench coming out of the carpet had me up throughout the night . It was a two day event but I couldn’t stay. Thanks for ruining a weekend .

Clean room

Exceptional

My first time staying at this hotel. I enjoyed it very much, the staff were amazing and super nice. I would most definitely recommend staying here

No pool

Free Lavender shampoo is can be dangerous to have. People have allergies to lavender.

Everything

Fitness center could be better, and I saw a few people disappointed there was no buffet/continental breakfast (I saw this ahead of time). Overall, would absolutely return next trip to the area.

Staff members were friendly. Hotel room was clean.

The front desk staff explained that Expedia calculated a different tax rate, but the explanation did not make much sense to me. Later, she discovered there was an extra breakfast charge that should not have been added because I did not have breakfast at the hotel. Instead of carefully reviewing the charges, she seemed to blame others for the mistake. Overall, the check-out experience was frustrating and unprofessional.

The breakfast was very good and the people running the restaurant were great. Nice hotel but getting a little old. Very clean and nice staff of people.

The best hotel ever

Exceptional

Front desk staff exceptional, unfortunately, bed was too hard, room had multiple live stink bugs crawling around, and when I went to shower there was a pubic hair on the floor by shower! Also rooms facing route 7 very loud, was kept awake all night by traffic noise