Aloft by Marriott Sunnyvale

Great stay, great location. Friendly staff.

Very clean rooms and professional staff

Very nice updated rooms. Very neat/ clean. Free parking a plus. Close to all Sunnyvale Towne Center food and entertainment spots. Friendly/ Great staff. Highly recommend.

Great location since you can walk everywhere!

awesome location

Ok location. Clean up could be better.

M

They did not have a room for us when arrived and said “they were dreading the conversation.”

The place was clean and had lots of parking just need to go inside to get a parking pass

Clean room.Staff was great.Good location.Close to Great America.

They have free coffee but not a free Continental breakfast. A breakfast is offered to you but you have to pay. Staff was nice. Didn't really need to interact with them but they were nice enough. Check in was easy. Room was clean. However my door to my bathroom was not working. Did not bother to let the front desk know because my stay was short.

We stayed here for the weekend and it was really nice. While it was not impossible, it was tough to find a spot for parking. Parking may have been filled due to pride month. other than that, it was nice, clean, friendly staff, and we would definitely stay again.

The staff members that answered the phone July 29 at 1:30 PM was the rudest most unprofessional person/woman I’ve ever dealt with at aloft she was very inconsiderate and talked over me as I was trying to explain my situation of booking the wrong a lot location and would not even let me get a word out or finish a sentence! I believe her name was Lisa. Being that I booked through a third party she thought it was ok to treat a paying customer so rudely. The miscommunication on their end cost me $140, when I tried resolving the issue before they even got my booking. Hotels .com had even contacted them at 8am through phone and also sent them an email and she said she never received an email which I have receipts to from hotels .com. Some people feel so entitled because of their job position I can only imagine how she treats her coworkers.

Would tell you how the breakfast was but they charge you for it to your room.

The location was perfect. I was a little nervous because of the parking lot being pretty full and being prepared not to leave and lose our parking spot but there was so many stores and restaurants around there was no need for our car.

Good location, conveniently near the walkable center of Sunnyvale Breakfast is limited and expensive. Parking can be tricky - there is a large parking lot behind the hotel but it was completely busy and I had to leave the car on the street. It's OK for a short term stay

Bad

Clean and nice hotel -...

Will definitely stay again in the future.

Parking was a challenge