Comfort Inn - NYS Fairgrounds

This comfort inn is terrible. Dirty, old, broken. My door would not close because someone kicked it out before and broke a lock.

The outside could use some work and the inside was a little outdated but the staff was very nice and helpful. We had a very nice clean basic room. Perfect for what we needed.

Very clean considering how old it was

The staff was very friendly, and we really liked the breakfast. The only problem we had was that the TV was not working, just kept buffering. And there was no regular coffee for the coffee maker in the room, just decaf.

Upon arrival checked in to 2 rooms booked. Immediately had to get 1 room changed due to horrible smell from recent pipe burst and toilet running for over 20 mins. Kiara the nice employee changed the room no problem. Next room better but security bolt on door was missing. 2nd room key card was inactivated accidentally by me but I couldn’t get another card because the card machine wasn’t working. So I would need to go to front desk to ask them to let me in my room. Apparently new people checking in didn’t even get a card and this was how they gained access to their room. Courtney was a great help and very friendly. The vent in my room was also very loud like a car motor. We weren’t about to change rooms because most of the rooms were dirty and there was 0 housekeeping there so no one could clean the rooms. I was there from Friday to Sunday morning and I have never seen a hotel where literal garbage and trash from the rooms is left outside each room door all weekend! Needless to say I would never stay here again nor any Comfort Inn accommodations. The staff was the only saving grace because they were excellent.

Check out is 11am and they shut your water off at 1030am

Great property

There was water damage to one wall, which made the room smell musty. We were able to take showers in the morning, but then when we went to brush our teeth, there was no water in the sink or the tub.

solid stay nothing fancy

not the best

Room smelled of mustyness and bad body odor. Shower did not work. Very strange green goop behind the toilet. Bugs crawling on the bed. Front desk girl was nice but other than that, this place was disgusting.

MJ was super helpful and friendly when we checked in. Room was clean, bed was comfortable! Cable went out Friday night, but not a big deal, didnt call about it.

The free breakfast was great. The room was great. I enjoyed the stay. It was a little removed from everything with no amenities nearby.

Bathroom had a musty smell.

The facility delivered what was advertised. A basic clean facility with attentive staff and a straight to the point breakfast bar.

Hotel def requires repairs and some updates

My ratings are solely based off the spa tub feature.....the water temp is not warm at all making it pointless to pay for that particular room, I've tried both rooms available and the result is the same. I'm aware it saves money to keep water at a lower temp but paying for that particular feature having hot water would be expected. If it's a liability to have hot water allow your customers to sign a waiver or something to prevent getting sued if that is the reason.

Nothing really. It was old, beat up.

We got exactly what we paid for: great staff, clean and quiet environment, and well-located relative to the highway and university. Only drawback was the breakfast, which was pretty bland and limited. The staff is phenomenal, though; highly responsive and consistently friendly. Will likely book again.

The room and inside comfort inn was clean. Breakfast was also good and the staff was pleasant and helpful. I only stayed for two days and I enjoyed it.