Best Western Plus Texarkana Inn & Suites

There was a bug in the microwave, the pool lacked lighting and was dirty, we got locked out because the key card didn’t work after using the pool, there weren’t enough towels (the front desk only had two), the vending machine was sold out, and the remote didn’t work. It took awhile to unwind for the night.

Comfortable beds

We attended a festival in the local area and couldn't have been more pleased with our stay here. The staff was friendly, The place was clean, and everything was wonderful. Would stay here again.

Roaches. Stowed away into our luggage too.

Cockroaches everywhere I changed rooms and still cockroaches horrible experience.

Could have a better TV channel selection

Good stay

Our stay was okay. Nothing special. Should have picked a newer hotel. This one seemed a bit dated and run down. Breakfast was just ok. Compared to the breakfast at Hilton Tru in North Little Rock, this wasn't nearly as good. I would try to find another option in Texarkana if we had to stay there again.

Location and customer service

We stay here every time we come to town

Great stay will definitely be back.

Easy check in, clean room, nice soaps, refrigerator, I appreciated a facial soap, nice coffee. Convenient location for our travel. I would stay here again.

The bathroom toilet had a small leak . Breakfast was not good . The waffle was good but everything else was not.

This hotel was so clean. The staff was incredible. Parking was not a problem. Great stay overall.

They had ZERO water to purchase or in their cooler which sucked. Breakfast was your typical continental breakfast with eggs, pretty tasty

Front Desk staff efficient and helpful.

Our room felt clean and spacious with the tall ceilings. The kids loved the pool. Breakfast was a good selection and slightly different variations the 2 mornings we were there. Beds and pillows could be comfier and the shower/bathtub could use some work. Overall good stay!

They are seriously lacking towels.

We booked a King Suite with Sofa. The first one we were issued the sofa cushions were totally falling apart and sofa was dirty with dirty spots that had not been cleaned. Before putting our luggage in this unacceptabke room we went the front desk. I asked to be moved to a room in better shape and the desk clerk appologized and said it was appox 4:30 not all guests had checked in so as an an attempt to solve the problem he moved us into another King Ste but again the sofa cushions were coming apart however it wasn't as dirty. The bathroom tile grout was dirty, the 2 towels they provided were small, thin & mismatched. We had pre-paid for the room so really had no recourse other than to spend the night. We paid $159 incl tax for a room in the worst condition we have stayed at in years. This Best Western Plus should be rated & priced in the budget class hotels rather than mid-range and are a disgrace to the Best Western locations that still show pride. I hope this isn't an indicator this entire chain is going down-hill. I doubt if we will ever book with this brand again as there are too many other mid-range chains like Holiday Inn, Fairfield Inn, Drury, Hampton and Hilton all which consistently deliver a pleasant clean room & amentities for a fair price and are a good choice in an overnight stay on road trips.

It was pk, average. Nothing great, Nothing terrible.