DoubleTree by Hilton Atlanta - Northlake

The staff was incredible! The room was clean and cozy. I would 100% come back to stay with you on my next trip to Atlanta. I give 5 star rating to special staff members: Charnice, Cynthia and Chaeriah for their kindeness and knowledge during my stay. Thank you!

Great stay, great staff. Love Doubletree

Wonderful stay after surgery discharge..beds were comfy front desk nice and professional both arriving and checking out. Wish I had known they offered Emory rates. Otherwise I would stay again as long as service & cleanliness remains the same

Tavern was good but breaksfast to simple for price.

Very impressed !!!!! I liked everything !!!!

I never had any experience due to not being able to make Expedia will not refund me even though I had insurance on my trip I cancelled my reservation at a reasonable time. Expedia gives false information advertising just to get your money .untrustworthy company. They lie to their consumers constantly I will no longer spend $ with them again .

were a nice touch for a late night check in. On check out, Charnice Bell and Cynthia Bailey at the front desk were helpful in promptly correcting a wrong charge to my room for a restaurant charge. Nice hotel.

My stay was great, the staff was very friendly and helpful

Nice to have the restaurant attached, overpriced but really convenient

It would nice to automatically have clean towels delivered each instead of having to ask for them. Otherwise everything was fine.

Clean, great customer service. Great price. No charge for parking.

Staff was excellent. Property is older so furniture old and discolored. Bathroom and Room could use updating. Pillow were so soft that quadrupling them still didn’t provide support.

Great staff and awesome location.

The hotel is older but I was so impressed with how clean everything was. The staff were always cleaning and very friendly. I would definitely stay here again in the future.

I like the fact that the hotel manager did make an allowance for me to pay for my room with cash and even waived a one night incidentals fee. Cudos to Ms. Cynthia Bailey great customer service at the front desk! The next morning when I asked her what happened to my cookies the night before when I checked in, she said, "I don't know. I wasn't here last night but here are TWO cookies just for that". When I checked in, I was told that the hotel did not accept cash! How is that???!!! I held the room with a card but did not want to use that card to pay for the room. This was such an inconvience! And what happened to the warm cookies at check-in that DOUBLETREEs worldwide are known for??!! This is the hotel's calling card!My room was decent. But the amenties in the room were poor. The microwave was loud and noisy, sounding like it was about to blow up! The keurig coffee maker was broken, couldn't life the top up to put in water and couldn't push the handle down to brew anything anyway! The cabinet that housed the microwave and the refrigerator, it's door barely closed. I am glad that I really only had to sleep in that room because most of my time was outside of it in conferences during the day.

The staff was available and very helpful and friendly. Location was very convenient to shops and food.

Exceptional

Great staff! Super helpful and friendly!

Smelled good always