Holiday Inn Express & Suites Tucson by IHG

The stuff was really nice. The rooms were clean over all the good experience.

It was a grat stay. I love it.

Always as good as what I expected

Room wasn’t the cleanest, but overall hotel was in good shape

Very clean. Comfortable bed!

Very clean hotel with a great breakfast.

The breakfast and location I was booked into a handicapped room. This was not requested or wanted

Breakfast, cleaniness

Stayed here just for a night. Hotel is in good shape, room was nice and comfortable and breakfast at Holiday Inn Express is always pretty spot on. Only a couple hiccups I wasn't too impressed with. First was the pull out bed had no sheets on it and there was none in the room. The reservation showed we had 6 people staying there, so either having the bed made up or at least sheets in the room would have been nice. By the time we figured it out, it was late and I had to walk to the office to find someone to get some extra sheets and we had to make the bed while kids were trying to go to sleep. The next issue was that there were no pool towels out at the pool. Kids were already in and swimming before we realized there were no towels, one of the other guests said they just took towels from the gym, but there was none in there either. So had to go to the front desk again to ask for towels as well. We swam once at night and again in the morning and there were no towels either time. So other than just being a little more proactive in keeping things stocked, it was a pretty good stay overall. I'd be fine staying here again.

Thanks Benito

Checked into a room that was not cleaned. Given another room. Stayed 2 days room keys were not working the 2nd day and had to get it rekeyed. No one a desk to get it rekeyed. Stood around until someone showed up. Not up other Hilton standards.

Everything was excellent !!!

Our stay was pleasant. The room was clean and breakfast was good.

Very nice!

Staff was kind and helpful. rooms was outstanding. Hotel was exceptionally clean.

The rooms bathroom had a problem with the hand held shower attachment. It didn’t work at all. The staff tried to fix it but it still wouldn’t work. They did give us an option to change our room to another floor but we decided to stay since we had only one day left. The breakfast buffet was outstanding.

Shade on only window could only be operated with a remote control, which was missing. So no natural light. But, since window was in direct sun much of day, not a huge deal.