Comfort Inn & Suites Downtown near University

Close to the University but too close to JWP. It was very loud!!

Great breakfast. We didn’t use pool. Very cloudy.

Clean, great staff and easy in and out.

Very friendly staff property well maintained clean property. Breakfast included well located I will definitely be back when in Alabama.

We were greeted by a young lady at the front desk who had a warm heart and sweet personality, which was so welcoming after a long and tiring day of moving a student to her new dwelling. Checked in about midnight, woke up to have breakfast and again the housekeeping, breakfast crew and front desk were top notch. Will definitely stay here again!

I’ve stayed here several times while in Tuscaloosa. It’s a great option for the money, breakfast is good, it’s always clean, the staff is friendly and it’s close to downtown.

great

The receptionist was super nice and accommodating.

Everything, except the microwave in the room was dirty, the eggs had hair in it from breakfast

Room was clean. Staff was friendly and helpful. Great location. Breakfast was included & enjoyed it for a free meal. Love the free parking.

Check in/out was a pleasurable experience.

Clean room, staff was very nice and professionally productive, and breakfast was awesome.

Clean room, staff, breakfast and air conditioning

I understand that hotels have cancellation policies, but the customer service was poor and there was no effort to work with me. The manager was unavailable, so there was no one who could address my concerns or make a decision. I've stayed at many hotels where payment is finalized at checkout, but this hotel charged my card at check-in. The entire situation was frustrating and disappointing. Based on my experience, I would not stay here again, and I would not recommend this hotel to others because of how this situation was handled.

Nice and clean

Staff was super helpful and accommodating when we had to change rooms when my mother was unable to get on her bed, which was too high for her The beds are typical hotel height, but it turned out to be too high for her. They offered us a change to a king suite, which has a couch with a pull out bed. They never acted like we were inconveniencing them.

Over all this hotel was excellent the only issue I had was the bathroom floor was very slippery after I showered. I did not get the floor wet but condensation from the shower made it very slippery

Good breakfast. AC had a little musty odor, but tolerable. Area was quiet . Overall a good stay.

Room was clean and comfortable. Quiet and convenient. Pool was really small and not clean. But everything else about the stay was great!

This property is in a great location 2 blocks from the downtown restaurant and bar district. It’s well maintained with large, clean rooms. My bed was especially comfortable this trip. The bathroom was well stocked with toiletries and towels. They have a very good hot breakfast as a finishing touch. 5 stars every time!