Hampton Inn & Suites Des Moines/Urbandale

Quick trip, good location

It was a good hotel. Nice enough staff and comfortable bed. It was right by the highway so, the car noise was a little loud.

It was our first time at a Hampton Inn. We arrived late and went straight to bed. The next morning we noticed food in the fridge, a used towel on a top shelf, an open and used bar of soap, and other things that led us to believe the room wasn't cleaned. The front desk was apologetic. I wish we would have checked the room thoroughly, but we were exhausted. We drove from Nevada and back. This was the most expensive room of our trip and most disappointing.

It was a comfortable place to stay.

Exceptional

Room was clean, no issues. breakfast was great! staff were friendly! hotel was quiet. perfect stay!

old smelly place,i had to visit a doctor after that ac ,and so on and so on

nothing old smelly place,i had to visit a doctor after that ac ,and so on and so on

Staff was friendly and helpful. Room was clean and well maintained. Fitness room had useful equipment.

The hotel is convenient to the interstate. It’s very clean and well maintained. Very dog friendly with lots of places to walk the dog. Bathroom amenities were nice and there were water dispenses throughout. Breakfast was very good with many choices. The room had useful appliances including fridge, microwave and coffee maker.

This is our favorite hotel in the Des Moines area! We go there a few times a year for my son's doctor's appointments. The breakfast is great with a nice variety (waffles, cereal, eggs, potatoes, sausages, muffins, toast and bagels). They had a berry waffle batter and it was so delicious! The pool is good size and very clean. The hot tub is also a favorite of ours! I needed to use the business center for a few zoom classes, it's nice they have it. We had no issues and the staff was great! We stayed in one of their bigger rooms and it's perfect for a family of four!

Snack vending area needs to be freshened. Needs more options.

Staff was exceptional. We had a problem with our room and it was handled immediately. The room we ended up with was wonderfully, and the bed was the best we've had in years. Would stay again if we are in the area. Snack vending area needs to be freshened. Needs more options.

The property changed our reserved room without notification. Once we were checked in and saw the room and brought it to their attention, then they offered a discount.

My only complaint were the luggage carts were so small. I had to take 2 trips. I didnt let that affect my rating though. Jesse at the front was super nice !

Excellent stay at an excellent property!

Nice, clean hotel. Great location.

Superb

It was clean and comfie...the bed was uncomfortable to me... it was firm, and my back just killed me after sleeping

Very good