Red Roof Inn Utica

Perfect for a couple of nights

Clean room, very good!!!!

They don't have a fridge, iron, hair dryer and closet,no breakfast, the staff don't know what they doing, they give me the room and after 2 hours they give (my room) to another couple

Looked upgraded since the last time we stayed there. Everything worked and rooms were clean!!!

Dirty. No cold water in sink or shower. Bug infestation. Don't stay here.

Only 1 bed was made in the room.

The room was clean and the beds comfortable. We got a superior King. The bathrooms were a bit on the small side (but the water pressure for the shower was AMAZING!!) as was the room but there was a desk and then an area to put up bags and stuff rather than on the floor. All in all it was quite comfortable. The staff was excellent as usual. This is our third year staying there and probably will do so again.

Great staff and perfect location. My only complaint is that despite having a non smoking room, my room still smelled terribly of smoke. At one point it may have been a room for smoking but other than that, the stay was great.

Enjoyed my brief stay here

Nice hotel for an overnight during trip. Clean room and comfortable bed. No breakfast but that can be gotten at nearby options. Staff extremely friendly and helpful. Overall a good place to stop for the night.

Best shower pressure ever!!! Comfy bed and pillows

My first mistake was not realizing this was a motor inn vs. a hotel. However I needed a dry place to sleep—that was a 10/10. However, the room was below basic standards today, poor room lighting, thin bathroom linen, and barely average pillows. The tub was extremely slippery before using any shampoo or shower gel, the grab rail was at far end of tub and was smooth, without any peaning for grip, making it difficult to stabilize oneself while under the shower in the slippery tub. While I always bring my own toiletries, the shower gel was either empty or dispenser not working. When informing the desk clerk of the slip in the tub and the non-working shower gel dispenser, he seemed to make note but shrugged it off, not asking if I had fallen or was injured nor offered an apology. Poor service in a poor hotel.

Location to the event I was attending I got bit all over my body by bed bugs

Noth Room was clean

There was bed bugs on the bed as soon as we walked in. I have video of it. Red roof did nothing about it. I didn't stay the 2 days and I'm having trouble with them refunding me my money.

My room stunnnof smoke even though was supposed to be non smoking. Men sat outside and smoked and talked loud at midnight when we needed sleep. The washclothes were shredded and the e bed spread dirty

Our room was clean and we thought it was going to be a great stay. It was convenient to all the things we were looking for. Unfortunately the guests in the room next to us were only there for their sexual activities. The walls were paper thin and we could hear everything that was going on. It lasted until way past midnight beginning a little past 9 pm. And something was running near us that kept me awake the entire night!!!! I cannot sleep with a fan or air conditioner on!!! It was NOT a good experience at all!! We won't be staying there again!!!..like I said in the survey our room was clean, check-in went smoothly, staff was friendly but the noises that kept me up the entire night made it a horrible experience...

The prices they charged me twice I did not like that at all and t bed had bed bugs

The location is very nice, set back surrounded by trees and safe to walk. The staff were friendly and helpful. The room was clean. The bed was comfortable. I appreciate that dogs were allowed. Our dog was happy there with us. I remembered, from before, that there were mini fridges in the room and there wasn’t one this time.

Nothing to say at this time.