Best Western Gateway Adirondack Inn

Exceptional

Clean room, staff is at the front desk if you need anything, they have breakfast for you and the air conditioning is wonderful you can adjust the setting for cooler/ warmer

I liked that we were on the ground floor, first of all because my husband has dementia and also uses a walker. I had requested an accessible room which we had except there was no way he could take a shower when he would have to step over a bathtub wall. The bed was very comfortable and all the room features were great. When he went into the bathroom it was very hard to maneuver the location of the door from the toilet to the sink, but we made it work. We did notice that the bottom of our shoes, socks and feet were covered with a black dust, which we needed to clean off with white wash cloths which was concerning. Otherwise we were please with the easy access to the train station for the Adirondack trip as well as restaurants. Your breakfast was fabulous and all employees were kind and gracious. Thank you

Superb

!

The outside hallway outside of our door was filthy. The air conditioning was loud and difficult to regulate. We were not inclined to try the breakfast.

Bad

The hotel was a little older, but was clean and pleasant. We enjoyed our stay.

The AC was effective, room still smelled kind of musty. There was hair in the bathtub- that was not from me or my party.

Nothing Right when you pull up to your room doors you know it’s going to be bad. Right when you walk in the entrance to the hallway to your room the smell of weed could make you high, and it was 100 degrees in the hall. We got into our room and I made sure we double locked it because i wasn’t sure on safety. Room is very small and outdated, it was clean in the room I will give them that. I will never book there again for the price I was expecting more, I might have been better off staying at a red roof inn for $89 a night!!

We didn't end up staying the night. The hotel was very run down we walked in to where our room was and it smelled of Marijuana then we walked in the room and it smelled like poop. The lady at the front desk was very nice and helped us get our money back.

Easy access

There is a second story and no elevator so you have to carry your luggage up the steps. Not so easy for anyone over 70.

no

The hotel was convenient for my location. It’s way overpriced for the quality and cleanliness of the hotel. The vinyl floor in my room was filthy.

Handicap shower pull down chair broken TV was lagging and boxy at times very little channel selection also was awoken at 8 am by housekeeping because they were told we checked out and 2we did not

Friendly courteous staff Small bathroom

The breakfast Handicap shower pull down chair broken TV was lagging and boxy at times very little channel selection also was awoken at 8 am by housekeeping because they were told we checked out and 2we did not

Bathroom was small, sink and counter were outside the bathroom which helped. The only problem was the bathroom door stuck badly and woke my son when using it during the night.

When we stayed there it was the weekend of the Boilermaker 15k and we were not aware of how many people show up for this!! The only issue was a vent/fan outside our room ran & rattled one night; otherwise the room was clean and the staff was nice & helpful. I would stay there again.