Holiday Inn Grand Rapids North - Walker by IHG

Clean room, quite, good location will use again

The room was large and pretty clean. The shower water preasure was horrible. The shower and the shower casing was kind of ratty looking. Staff were friendly. The gym needs a good cleaning.

Staff checking us out was on a personal call and we didn't get her full attention. She was very distracted by the phone call. She didn't hang up while helping us

Very clean room, helpful and friendly staff.

Breakfast was cooked fresh. Rooms were clean and well stocked. Ice machine on our floor didn't work.

The coffee maker in the room was very dirty. The shower walls where dirty and the conditioner ran out. The room was clean. The beds are comfortable. Very convenient location

Friendly staff

For the cost, the breakfast should have been free!

All the staff were amazing. The bartender was excellent. We had dinner and it was great!

Great helpful friendly staff, great location easy to get everywhere and nice bar We stayed two nights Nothing

We loved how clean the property was but wish it had free breakfasts

Only issue was the breakfast is not a buffet & the wait time was excessive for coffee & food! The staff were fantastic just likely when the hotel is full suggest adding extra kitchen help to accommodate timely service! Would recommend! It’s gorgeous!!!

Welcoming staff and the room was nice and spacious.

The room was clean and the staff at the front desk were very friendly and helpful. There was a huge group there the same time we were there but the staff handled and managed everyone very well.

A special thank you to Madison in the food service area Saturday morning. She was very accommodating, offered helpful suggestions, and provided excellent customer service throughout our breakfast experience. Great job, Madison. Your kindness and professionalism stood out and were truly appreciated. The room was clean and comfortable, and the lobby area was very nice and inviting. Although we did request room cleaning and it unfortunately was not done, and I also wish shower caps were available as part of the amenities. Other than that, we had a pleasant experience overall and appreciated the hospitality from the staff.

Trash all over the yard in the back. But other than that good stay.

Clean, spacious rooms and a great patio No continental breakfast, there is a kitchen that cooks food to order but it's not included in the price of your stay. We chose to eat someplace else.

Nice clean hotel. Clean room and bathroom. Safe location

Close to where I needed to be Very loud. You could hear everything around you, above you, the ice machine, EVERYTHING.