Quality Inn Grand Rapids North

The building is run down and smells. Breakfast was a sad affair.

The hotel and the room were clean. Friendly and helpful staff. I travel with w dogs, I informed them ahead of time no issues.

I had to ask twice to get a luggage rack brought to the room. Breakfast was adequate.

Muy bien

Great. Thank you

Everything was pretty okay. The room was humid and the floor was sticky. There was also a child’s T-shirt laying in the nightstand, and I do not have children.

Did not have the opportunity to take advantage of the breakfast Everything was very comfortable and clean. Staff efficient and friendly. Breakfast ends early for us late risers. It would be great to extend the breakfast time.

The Jacuzzi was really nice and the pool area and the pool was really clean so that was appreciated The fact that there wasn’t any options available for breakfast and every time I went down there, they were sold out of something . Probably more upkeep on breakfast and more options.

OK

Rooms and property were dirty. Pool was freezing and a/c was broken. Screens were torn. Burn holes in bedding, thick dust on vents. Hairdryer had melted outlet. Door wouldn’t fully close without hitting toilet

Love the pool breakfast Hot was closed

Very outdated

It sufficed. We were there for 2 nights, but briefly. We were busy much of the time. Breakfast was too busy to go to. Went down the street and that was amazing

It had a pool and hot tub and it was right off 96 Loose railings on the stairs, pool was 75 degrees, the ac/heater unit in the room was missing the top cover so there was a piece of wire mesh attached otherwise the fan blades would have been exposed.

Comfortable beds

The pool area was welcoming. The room had stained bedding that although clean need to be replaced. People were smoking pot outside the doors of the building and the smell drifted into the building.

The location of the hot tub is located so privately that I could not use it the last night I was there, because a couple was in it and having intercourse on the stairs. Apparently they did not care that it was also surrounded by windows. The staff handled but seriously not cool.

We had a clean room and extra amenities! The pool and hot tub was awesome! We arrived a little late to breakfast. It's 6am-9am, we got there at 8:45. There was still food everywhere and they were still restocking it until 9am! Great hotel, good prices!

Customer service was horrible. Didn’t receive promises refund. Didn’t not stay one night in that place. Staff