Hampton Inn & Suites Milwaukee West

Staff was friendly, helpful and enthusiastic. Thank you!

Nice building

Exceptional

Tardaron para entregar la habitación

Location was great for American Family Field Website indicated there was a shuttle service, but they no longer had shuttle service since February, I believe that's what the front desk told me. Months ago I emailed your website to confirm about a shuttle service and never received a response.

Exceptional

Breakfast was adequate

Exceptional

Too many carbs. Not alot of pure protein choices. Time available. Hot water/coffee available all day. The hot wTer/coffee could be warmer throughout the day. By afternoon it was not that hot.

Great location. Next to Paulies Bar to use the shuttle to the brewers game.

Clean, friendly staff Website not updated; Our reservation was made using hotel info listed on Booking.com; no room service; (*that was not indicated) location not the best; description said free shuttle available to ballpark for guests; That was main reason for booking, due to our age/mobility & health issues; No shuttle from hotel; Was told we would have to walk down the street to Paulie's Pub and to get on the shuttle we had to purchase 2 drinks ea., which cost $17 for 1 coke and 3 bottled waters, which we then had to lug around all day because I could only have a clear bag w/dimensions of 9x5x2". We could have driven our car to the bar, but then it would have been left unattended in a not so great neighborhood for several hours. Also, they still have on their site that guests are required to wear masks in public areas. Apparently, the Hotel is now under new ownership, so I sent a detailed letter to the Corporate offices with my complaint. I was told that because I made my reservation through Booking.com (which I have used for years exclusively, with no issues), they were not responsible because Booking.com gave the wrong info. My argument is, Booking.com would have to receive the updates from the Hotel. Needless to say, we will never stay at Hampton Inn again, because we had a bad experience several years ago in another Hampton Inn.

Breakfast was very good. Lots of choices. Great dark roast coffee.

Staff

The staff was nice, clean rooms, convenient location for Wisconsin state fair. They were using the parking lot as paid overflow from state fair. It made it hard to park.

Exceptional

I stay in a lot of hotels, the majority no longer take care of their properties. This one was really nice

Or Any one who needs to be near the high way One person checking in at check in time.... knowing the hotel was going to be busy Cubs vs brewers game 3 August

Great location for brewers game Or Any one who needs to be near the high way One person checking in at check in time.... knowing the hotel was going to be busy Cubs vs brewers game 3 August

The front desk staff were very nice and helpful!

The Staff was very helpful and Friendly. The room was clean and comfortable.