Comfort Suites West Warwick - Providence

The bathroom was falling apart, had no ventilation (and therefore water stains and mold), wallpaper was brown and peeling and the floor was not clean. The room smelled of mildew and was literally damp. The window a/c unit was dirty and the carpet in the 3!feet surrounding it was literally damp. I wore sandals every time I exited my bed. Ice machine on the floor was broke. The “snacks” for sale section sits next to the automatic front door, so everything you purchase is semi-melted. No unclean and falling apart.

This was the worst hotel I have ever stayed in. The mildew smell was overpowering when I opened the door to my room. The floor was damp and the fridge didn’t work. I would never stay here again

Room was quite clean, with the exception of the light in the bathroom not being attached to the ceiling, the bathroom was very clean. The staff was very friendly and super helpful, helping us with every need. The pool was well kept and the breakfast had your usual variety of continental breakfast stuff and was still fairly well stocked at 8:30am. The only negative would be that although the room was well air conditioned, the hallways, lobby and breakfast space were not.

Paid $200.00 per nite for a dump. The room smelled of bo. The carpets needed cleaning. When i asked to have mu sheets changed out they said to contact house keeping.wouldn’t recommend this place at all

Average mid priced hotel. Breakfast wasn’t fresh.

The room was clean but my room didn’t have a blow dryer so I had to buy one. The breakfast buffet was mediocre and the “garden” was two tables and chairs in back of the hotel facing the parking lot and the factory next door. They had issues with the fire alarm that kept going off Sunday evening and Monday morning. Plus even though I paid in full they placed an extra $75.00 hold on my card that will take 2 to 3 business days to come off. Definitely not worth what I paid for my stay.

Our room was rundown, unclean, and uncomfortable. The bed linens were not clean and after bringing this to the night manager's attention, he sent someone to replace them. (This woman seemed to be working a 14 hour shift, which is really unacceptable.) This place seems to be struggling to keep its head above water, which doesn't lend itself to customer service.

Stay far away! From the moment we entered the lobby there was no air-conditioning in the whole first floor area. We got assigned our first room in which the entire closet ceiling was covered with fuzzy black mold. We moved to a second room, which had no air-conditioning. The entire unit was actually open with wires hanging out. We then decided to leave immediately. I will mention the front desk was very very nice, but the hotel and building itself needs some major upgrades and Cleaning.

The front desk people were very helpful and efficient. I hope they were able to fix the annoying ringing sound in the lobby. My room was very acceptable, and I got a good night’s sleep after a trying day of travel. Carpets look a bit worn and stained, and breakfast didn’t impress me at all.

Rooms were clean and updated. Breakfast had a very nice selection.

The rooms were clean and updated and the breakfast was great.

Was clean! Only bad part was someone had smoked in the hallway but they took care of it. Offered to move us but we dealt with the smell for a few hours.

For 200 the night definitely not worth it. The rooms and floors had a foul odor, like mildew. They didn’t have extra towels. Didn’t get to use the pool, we went in the morning and there was a worm parasite looking thing squirming around in it. The home keeping staff was nice. But the front desk was barely around. We waited for someone to emerge from the back looking upset that we disrupted his nap. Good thing we only stayed one night but never again.

The hotel needs updating. It’s old looking. The sheets were not fresh smelling and the breakfast was below standard in quality of food.

This location does what it needs to do. Some place to stay where it's economical.

It was okay. The rooms were very spacious and clean. This hotel is good for an over night stay but not a destination.

People were excellent, property is showing it's age.

We stayed for a quick family overnight, the room was clean and the bed was comfortable. The continental breakfast had many options.

Nice

Awesome staff, room was clean, I stayed in the second floor and was very surprised my windows opened ALL THE WAY with NO screens however it was nice for ventilation since the bathroom fan did not work. The pool was great if you get there at a decent time we went after check in at 3pm it was perfect the next morning after an awesome continental breakfast and waffle station we were quite surprised to find multiple sets of EYELASHES scattered around the pool area, in staff defense they blend in pretty well with the pebble flooring so you only see them when your in the pool. It was clear they painted over HAIR and other random things without doing a complete scrub of the walls and what not...BUT for what I paid I got exactly what I expected. Clean bed, good food, PEACE AND QUIET and other kids for my son to play with. It was not terrible and you get what you pay for. WILL DEFINITELY STAY AGAIN. Thank you to the staff for going out of their way on my son's birthday. I appreciate you guys.