Springhill Suites by Marriott Warwick

Trash thrown everywhere outside. Dirty floors, broken dispensers in our bathroom. No luggage carts available, terrible elevators, mats that were worn and could easily cause trips on the floors, unfriendly staff. Shall I go on?

The pictures were very deceiving especially for a Marriot. We walked in and the front desk manager at least I believe she was her name was REN she was very friendly and nice said hello and checked us in but when we got to our room it was very damp and smelled heavy of mold. I was traveling to RI to see a doctor for a head condition and the smell was very strong I usually try not to complain but it was too strong to ignore. We went back down and I told her and she immediately apologized and then gave us a different room. The other room was better but I did notice in the morning that the smell was there as well but just not as strong. I just believe it needs to checked. The hot tub was nice and the breakfast was a good free breakfast. Other then the mold smell it wasn’t a horrible place however because of the price unless it is fixed I doubt I would stay here again, but I do feel it was close to things and good for what we needed at least for one night.

Clean room, staff polite and happy. Overall fantastic stay. Breakfast was a hit! And Beds comfortable!!

The staff was pleasant, however the hotel left a lot to be desired in terms of cleanliness. The bathroom had debris from plaster work behind the door and in corners, there was a plaquer on the floor next to one of our beds, and random debris on the hallway floors. The hot tub was full of what looked like pocket lint and the elevator would not stop on our floor. Breakfast was a joke and poorly set up. We checked in at almost 6 pm and room were still being cleaned.

Es un hotel que se encuentra en buenas condiciones , la recepcionista muy amable, el desayuno lo necesario y suficiente . Nos quedó a 30 minutos de nuestro destino final que era NewPort , buena decisión

Clean room and accommodation

Everything was great.

Based on other reviews I expected the hotel to be in better shape.

N/A

Swimming pool, breakfast, room for my whole family of 6

Great service

Nice for a quick overnight ..not the best location

Staff particularly helpful with local advice, along with good service, quiet, good amenities

value and facilities were outstanding nothing

Location and cleanliness. Breakfast area always too full to get breakfast.

Everything that you could need for your stay short or long stay plenty of amenities and stores nearby

Nice hotel staff was friendly and helpful. Enjoyed our stay and would definitely stay again.

Room smelled horrible, I wanted to check out the day. Breakfast was mediocre. They ran out of plates and utensils. Just not a good experience

The property outside and inside was very clean and the staff was very helpful

Service is really rude