Fairfield Inn & Suites Abilene

Smelled like urine there was a big bug in the bathroom. AC was loud.

The staff was very nice, sweet and very helpful

Great experience! Staff very friendly and helpful. Place clean and breakfast was great. Recommend to any one looking for a place to stay in Abinen.

There was a roach in our room. And the AC unit kept making a banging sound

When I pay $300 for a night’s stay, I expect the facility to meet the standards the site promotes. My daughter needs aqua therapy for mobility issues, so we booked a hotel with pool, except the pool has been under construction for a couple of months. It would have been helpful if your website had told us that, so we could decide. If, I pay $300, l expect to give my daughter her exercise session. Very disappointed.

Would not recommend

Liked everything

Staff was amazing. Emily and the lady cleaning tables were the sweetest.

Very sweet and accommodating front desk staff, particularly the older lady who checked us in upon our very late arrival. She doted on our kids and gave them goody bags, and offered us all bottled water. The room was comfortable and seemed relatively clean with slight signs of wear, but nothing egregious. The bed was very comfy and I had probably one of the best nights of sleep I experienced during our ten days of travel. The morning breakfast was good and fully stocked with a nice variety of offerings like waffles, oatmeal, omelets, scrambled eggs, biscuits, sausage, breakfast potatoes, etc. The breakfast area was actively clean and restocked. In summary, I recommend this property and would stay here again!

everything was great except for the fact that the pool was under construction and nobody had failed to tell this that before we booked otherwise we would have booked elsewhere

In addition, the cleanliness of the room did not meet expectations. The bathroom felt dingy and was not as clean as it should have been for guests checking in. A clean, well-maintained space is a basic expectation when staying at any hotel. Overall, the experience did not reflect what was advertised, and we were disappointed that we did not receive the amenities or quality we expected when making our reservation.

Very old building, outdated. Toilet smelled like urine. Elevator was broken and did not go to the forth floor where my room was located

The elevator door opened & slammed shut constantly. The room TV was on satellite and had no reception during a 3 hour evening storm.

Check in experience was horrible. Emily checked us in and appeared to be high or something, she was rambling about weird stuff and made insulting comments that implied we could not afford to stay there. She was just all over the place with her comments.

The top needs fixing a remodeling. But it did not affect how it was used ; water was nice and warm.

Didn’t eat breakfast

Noisy elevator keep us up all night

Location,clean amenities,room was great and the AC worked perfectly. The elevator wasn’t working With that being said,my room was in the 4th floor;!!!!

No swimming eas closed

Amazing staff, clean, comfortable rooms and an overall exceptional experience. The elevator and front door do squeak a little, but this is purely a nit-pick.