Courtyard by Marriott Abilene Southwest/Abilene Mall South

Exceptional

Hot, AC not running well, toilet didn’t work well

Would be good to invest in the property

The toilet would not flush, in my room and would not flush in the urinal in the lobby.

Decent spot. Bathroom sink and shower were backing up luckily toilet was not.

The staff was very hospitable. Lobby restroom has a hole in the stall allowing view to next stall. We lost access to our room about an hour before checkout.

We stay 3 nights and not even one day the housekeeping

The hotel and room were acceptable, but for nearly $250 a night, with a small pet, the value was underwhelming. The coffee service in the room was poor and, of course, no breakfast was provided. Check-in was slow due to the only clerk on duty carrying on what appeared to be a private conversation by telephone for 5 to 10 minutes as I waited. Key card stopped working in the morning of checkout, making loading up cumbersome. Next time I’ll find a better value for my money.

We stay here every year for our reunion and love it every time. We won’t stay any where else because we have the reunion there and it’s great not having to come from another hotel, we just come downstairs and we are there. Darla Yarbough is the best and we love her, of course she is family but that’s just an extra bonus. The room gets a little warm in the evening but that’s because the sun shines on it then but we use a small fan to keep the air circulating and that makes it good.

Pool was a little dirty from the trees.

Superb

Very dark and poorly lit. Overpriced for a run down hotel with no free breakfast options. They did have an order and made breakfast but you had to pay. You can tell that some of the data center people are “living” there which was fine. Front desk evening girl was super sweet but am girl was a bit grouchy.

Friendly staff very helpful

Staff was friendly and the location was perfect for my needs. Room wasn't clean. Urine on the outside of the toilet, dirty walls, trash under the beds, the window was stuck partially open, room phone didn't work. My room was NEVER cleaned or restocked the whole week I was there. I was told there were no other rooms to move to.

If i come back to enjoy this town. I will be booking here again. Staff was wonderful and the room was comfy

Very clean and courteous and helpful staff. Would recommend.

Very good

Staff was great

Very poor

Facilities was fine just old and had pigeons nested on my room porch or balcony. Everyone seemed overwhelmed with new computer system. I saw several people go down the road because of the room prices and confusion.