Red Roof Inn PLUS+ Dallas – Addison

As good as any name brand hotel. I was impressed after staying at several competitors. Red Roof + compares to any of them.

Everything was OK except for the cockroaches. They were medium-size cockroaches small cockroaches literally everywhere on the floor in the bathroom near the bed near the night table walking on the power cord on to the bed other than that the hotel was good just that little detail.

The location Nothing

The room we stayed, room 119, had updated things....sink area and counter top but most of the room was old and dirty. The appliances old. Furniture all old. Drawers hard to even open and close. The first evening in I responded to a survey and gave them a 3 noting the room stinks. Smell is horrible. Response sorry. One evening I killed a bug I believe was a cockroach. They only cleaned the room once which was Thursday July 23. We asked on Saturday July 25th for them to clean after 9:30 am. They came to clean at 8:30 am we were not ready to leave yet. They said yes we will be back after 9:30 am but never returned. At midnight as we returned to the room I had to go to the office, take my dirty towels to get clean towels for the next day. Poor communications for sure. We did not expect it to be perfect since the price was lower than some others. We only slept and cleaned up each day and left. It was still very stinky. Burned a candle and used odor cleansing air sprays to be able to sleep in the smell. We were very unhappy yet endured. (I do believe the cleaning staff may not understand english well?).

The front desk associate was rude and lacked customer service

As advertised. If you need a price friendly quick or long term stay. This will absolutely satisfy. No kitchenette no breakfast. Safe within reason. (Don’t worry Addison PD have nothing to do and will be there within ONE MINUTE if any issues. OVER-POLICED CITY!!!!

Súper agradable

It was in a very convenient location. Close to restaurants. First room smelled like smoke and had to change to a different room. Next room was a bit better.

I was treated very unprofessionally,I’ll never stay at this place again.On top of all that they took part of my deposit! STAY AWAY FROM THIS PLACE!

It was clean and had everything I needed! It was quite a nice stay!

Everything , it was bad

Perfect stay

esta muy buena para un viaje sin necesidad descansar, solo paso

They overcharged me as of one week have not credited me back

The property was under construction no access to the pool the door would get stuck the water wouldn’t get hot the tv only had 4 channels the bed sheet was stained so didn’t look clean and it smells like wet dog staff wasn’t pleasant at all

The Staff was very professional and accommodating

My deposit wasn’t returned after a 2 week stay My deposit wasn’t returned after a 2 week stay

9/10

Everything was good

N/A The Hotel called me at 130p to confirm my stay. Our party had booked 4 rooms which 1 was a disabled one to attend a graduation. Driving to the Dallas area from Louisiana when I arrived to check in, they had put someone in my reserved disability room the night before. It was reserved weeks in advance. The Only rooms available were on the second floor which the hotel didn't have an elevator. The representative didn't mention anything when he called to confirm my stay. Bad gets worse, he told me that I didn't reserve a disability room. When I showed them the printout, the hotel changed to I booked a disabled room with a tub. I showed them the details(disability with roll in shower) while asking them how can a wheel chaired person get into the tub. The hotel said that they had one that they could clean and make ready. After waiting 3hours, we checked into the room. You could tell that the room was not vacuumed.