Quality Suites Addison - Dallas

Quiet area, without too much traffic. Refrigerators in rooms which is always useful and the room stays as cool as you want it to be.

Exceptional

Very good

Great Nothing

Everything is closer (stores and restaurants) Rooms very bad , sofa broke,blankets with a lot spots and not give extras

Bad

Unfortunately, the rest of our stay didn’t meet expectations. The room was much darker than expected due to very limited lighting, and when one of the light bulbs burned out, I had to ask multiple times before it was replaced. The couch in our room was also in poor condition and wasn’t comfortable enough to sit on. Additionally, the hallways and elevator had an unpleasant odor throughout our stay. While there were a few positives, these issues made the overall experience disappointing.

Listen, its cheap for a reason. Its really really shabby beyond the front lobby. Its smells alllllll the time. The cops are here on a regular basis. Its rough. "But did you die?" No- you can make it, and I only saw one roach in the extended time I was here. But would I stay again? No. Spend the extra cash to stay somewhere nicer if you can. If you can't, bring clorox wipes, air freshener, dont plan to sit on the chairs or use the pull out couch. The cleaning ladies are trying, but they cant fix the "landlord special" style paint, chipped and torn furnishings, and stained holey linens. A/C was cold but loud, clientele was loud, lots of dogs, etc. Noise canceling headphones are your friend if you have to stay here.

Exceptional

Very dirty room, there was hair in the bathroom and a used soap from before the facilities had a bad smell, and the hotel furniture was too old

Arrived on friday night and was able to check in smoothly. Staff was always friendly and ready to help, however it felt like anywhere we went in the hotel it just did not seem clean. Bathroom tub still had a plastic head cover from a shaving razor, and just looked..dirty. One of the wash cloths i personally did not use because it had hair on it. Pool area was really gross, did not want to walk around it barefoot. There was hair, and trash everywhere but the pool itself was clean, just not the ground nor the tables. Our neighbor was also really noisy and would slam their door at all hours of the night our first night there, and the floor we were on had a weird smell to it. While the breakfast was good, and the staff was sweet, cleanliness was sub par and just simply did not meet the bare minimum standards.

Breakfast

Its a good hotel

The jacuzzi wasnt to bad Both mornings we was not able to get breakfast even despite being down in the lobby early on 2 different occasions there was only toast and cereal available no hot breakfast. The hotel looks very run down and nothing like the pictures online, the worst part was the elevator seems like it has seen better days and is unstable. There is signs posted everywhere about no smoking but the hallways smell like smoke and weed very heavily.

That me and my kids where able to be comfortable The breakfast hours are short and there always saying they not refilling something

The breakfast hours are short and there always saying they not refilling something

The doors isn't close good

My mother enjoyed it

They cancelled my reservation without notice. Front desk terrible

Breakfast was okay never been to a inn that didn't have any sausage or bacon they just had eggs and pretty much waffles The fact that the room toilet seat leaked it had roaches the first night I stayed there didn't have internet or cable the whole day and other bugs in the room