Tru By Hilton Albany Crossgates Mall
About Tru By Hilton Albany Crossgates Mall
Comfortable Accommodations Tru by Hilton Albany Crossgates Mall in Albany offers air-conditioned rooms with free WiFi, work desks, and modern amenities. Each room includes a refrigerator, microwave, TV, and free toiletries. Exceptional Facilities Guests can enjoy an indoor swimming pool, fitness center, and bar. Additional facilities include a lounge, fitness room, elevator, 24-hour front desk, minimarket, daily housekeeping service, and full-day security. Delicious Breakfast A complimentary American buffet breakfast is served daily, featuring juice, pancakes, and fruits. The breakfast is highly praised by guests for its quality and variety. Prime Location Located 5 mi from Albany International Airport, the hotel is near attractions such as the Capitol Building (2.5 mi) and Empire State Plaza Convention Center (5.6 mi). Guests appreciate the convenient location and excellent service.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Clean room great customer service and great amenities
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I’m surprised at how much the property has fallen or the last little while. I’m not sure that I would consider staying there again.
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Superb
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We have stayed at the homewood side before and it was clean, fresh, updated. Not the same with the Tru side. This was the one time we stayed on that side and won’t stay on the tru side again. Room size was fine but not as clean or updated
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All was good
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Very good
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Superb
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everything
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Exceptional
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It was quiet and we enjoyed our stay. The pool was a bit cold to swim for a long time.
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Good
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Just great
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Friendly staff and the complimentary breakfast was one of the best ones I’ve had .
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Very good
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Room was quiet and comfortable. Great workout facility and open 24 hours/day with your cardkey. The breakfast was excellent with liberal hours. WiFi consistent. Access to the University and the airport was very convenient. Although I didn't avail myself of this feature, they have Wed evening happy hour. The nightstand was this flimsy plastic stand. The light switch to turn off the light at night was in an awkward position. The towels are a bit on the thin side.
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The room had flooring instead of carpet, and was fairly new. I had a 2-night stay and my bed was not made.
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This is my first stay here and I absolutely love it . My kids were so intrigued by all the amenities, there were chess , pool table basketball court , the pool and breakfast was amazing . The staff were courteous and accommodating. My kids love it so much they want to comeback . 10/10.
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Great location, great breakfast, front desk great service AC too cold in here hallways, hallways & elevators could have been cleaner,
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Enjoyed the two breakfast areas with lots of options, room and pool experiences were satisfactory. Texted for garbage to be removed and towels, slightly disappointed new towels and garbage bags weren’t provided for the second night without going to the front desk. Only suggestion is for improved à la carte area for late night options (kids).
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So many games for kids and adults in fun lobby. Nice free breakfast.
Frequently asked questions about Tru By Hilton Albany Crossgates Mall
Does Tru By Hilton Albany Crossgates Mall have free Wi-Fi?
Does Tru By Hilton Albany Crossgates Mall offer parking?
Does Tru By Hilton Albany Crossgates Mall have meeting spaces, conference centers, or conference rooms?
Does Tru By Hilton Albany Crossgates Mall have a fitness center?
Where is Tru By Hilton Albany Crossgates Mall located, and how walkable is the area?
What's nearby
- State University of New York at Albany 1.5 mi
- Albany Airport 4.9 mi
- Albany International Airport 5.0 mi
- New York State Capitol 5.4 mi
- Albany Capital Center 5.6 mi
- MVP Arena 5.7 mi
- State University of New York 5.9 mi
