La Quinta Inn & Suites by Wyndham Albuquerque West

Run down dirty no Ada equipment on site, bash bench, no Ada rooms available

I went across town to an exception Holiday Inn Express with wonderful customer service, working AC and clean and safe rooms. If you want a cheap ass, unsafe, unfriendly, unclean hotel for $100 a night, stay at the La Quinta. If you want a safe, friendly, clean and accommodating hotel for $140 a night, stay at the Holiday Inn Express.

Check in was fast and easy. The hotel needs some updates in common areas. The room was clean and comfortable.

Much better then last time we stayed the room was so clean looks like all new furniture it was nice.

The room was adequate. The hand held shower in the bathroom did not work. We had to ask for more towels, no kleenex in the room. No refrigerator or microwave.

Good people

Pool and hot tub filthy. The whole building needs repair. Not worth staying.

Our room was very dark. Only one bedside lamp, no overhead lighting or lamps in the desk area, rendering most of the room useless to conduct any computer work or read. There were no tissues available and when I asked for some I was told "the truck didn't come in." I have stayed in many La Quinta's nationwide and this easily the worst.

Parking was convenient.

TVs in room did not work. There was no soap.They sent a maid up to try and fix TVs. That didnt happen. We ask to switch rooms. We got the run around. Said there were none available. Asked for a refund. Said we had to go through 3rd party that booked the room. A maid said there was a room. She went and made the switch for us. Still no soap. They were all out. I ask for a discount for all the runaround and trouble. Absolutely no discount considered. This was the most expensive and the least prepared/equipped motel on my 2 week trip. Not a good place. Very disappointed

It was ok

The staff was good. The front desk girl in the morning was very respectful and polite. The room itself could use a lot of work. 1st off as soon as i walked in. The smoke detector was off the wall amd on the counter. I let the other front desk girl and she dudmt really care. The shower handle came off as I was getting ready to shower, the pull out bed wasn't even big enough for my 3 and 5 year old to sleep on. It was harder then sleeping on the floor. All the doors leading into the building were not secured (signs say doors "locked" 24/7 for safety)

The breakfast and the fast check in pro cess The thina walls,i could here everything from the outside on the 4th floor

Was nice All good

The hotel showed signs of being a little run down…floors and walls and doors in room showed signs of great wear and tear. Staff very friendly.

If you leave early after booking with Expedia , you will not get a refund for days unused they won’t even check you out early , no matter what Expedia claims , staff says Expedia will say anything to get your money . It’s a shame because I love Expedia and I love Laquinta . Otherwise it was a great place to stay .

Muy buena la atencion

The room smelled very musty/moldy. We were not told that room door handle must be pushed up to enter. Had to go back to check in desk for instructions on how to open the door. Breakfast was most disappointing. Very little waffle batter, no fresh fruit and beverage refrigerator was almost empty. All this within the first 30 minutes of the breakfast serving time.