Comfort Inn & Suites Amarillo East

The television had 1 station.

Breakfast was decent.....

Comfortable beds

Positive and friendly staff

The breakfast was nice, check in was easy.

King sized bed had very tiny pillows

The biggest downside was the pool. The bottom had large chunks missing, making it look like it had been dug or shoveled out, which wasn’t very appealing. I was also disappointed that housekeeping never came to clean my room during my two-night stay. Overall, I wouldn’t rate it a 10/10, but I enjoyed my stay and would definitely consider staying here again.

Very helpful with a late check in. Room was clean and had plenty of space. Bed was comfortable. Air wasn't working but we had a beautiful fan over the bed to keep us cool for our very short stay. Front desk took care of the air conditioner issue immediately upon my reporting it. Very very nice place to stay.

The room was missing the basic things that you would find in most rooms. There were no little shampoo or conditioner. There was no soap. They were missing a towel for outside the tub and the towels were scratchy. I was so tired from my trip that I couldn’t deal with even talking to them about it and getting them to fix it. But these are basic things that they should have in place. It was a sloppy turn over.

M

Unhelpful staff, no one to be found to check in, room was damaged. Broken glass beer bottles all throughout the parking lot. If it had not just been myself and been super late- would not have stayed here.

We arrived very late from driving all day with another day ahead and when we checked in staff was nice. However when we went to our room we found three cockroaches throughout the room which we took care of ourselves. The staff switched us to another “clean”room which had a different smell and we proceeded to find someone’s earbuds and food trash next to the bed side table. The sheets looked clean though. By this time at 2 am, we had to lay our heads and get ready for the next travel day. Needless to say we didn’t want to wake up or even trust the provided breakfast in the morning.

Excellent staff and property

Quiet good rest

Clean room, breakfast was good. We enjoyed the pool and spa.

We arrived past 10pm and left by 6:30am the next day. Can’t say we really experienced all this place has to offer. The room was great! Small kitchenette—clean and the staff was lovely. The lobby had infused water which is nice especially after a long drive. We couldn’t the TV to work. We’re pretty tech savvy but could not figure this one out. The walls must be a little thin because we could hear the person next door us snoring. The continental breakfast was 10/10 (plain and blueberry waffles, cereal, eggs, sausage, toast, etc) and the lady running it was so nice, she let us access it about 5-7 min sooner than 6am. Overall, we’d stay here again!

comfortable

Not the best stay. The TV only worked about half the time, and the shower head sprayed water everywhere, which made the bathroom difficult to use. On top of that, I was charged a fee for my service animal, which was frustrating and disappointing. I expected better for the price I paid. Overall, the room had maintenance issues and the service did not meet expectations.

Our room was a little dark and 2 of the lamps didn’t work because of burned out bulbs. A simple fix.

Sofá bed falling apart also on the side of the bed some metal parts sticking out making it dangerous to walk and on top of it some sticky pads for little critters