Four Points by Sheraton Amarillo Central

I will say the guy was very polite and probably the best front desk I have seen. The girl needs to have an attitude change.

Clean room. Helpful staff. Convenient.

Staff was very friendly and helpful. The room was clean and just what I needed for my one night stay!

We booked this hotel because it stated on Expedia that they had a pool. After check in and getting the kids ready to swim, we were told there was no pool. Expedia said there was nothing they could do, the hotel refused a refund. I understand a no refund policy, but that agreement was made on the promise of amenities made by the hotel and Expedia. False advertising at its best. The staff did not care and Expedia pretended to care, while saying they did everything in their power to help. What a joke! The cleaning staff does a great job. The toilet knob falls apart easily so be prepared to call for help. Lack luster hotel, wouldn’t recommend or stay here again.

Clean hotel at an affordable price.

Great

Great place to stay. Updated at wonderful. Wish it had a pool.

Wrote a different review, different room: the sliding door was easier to manage

As a frequent traveler, I'm always prepared to be disappointed in some way unfortunately, even with the best of the best. However, I must say my high expectations were actually exceeded in every way on my recent stay at this property. Everything from the comfortable beds to the cleanliness of the room and friendliness of the hotel staff were all on point. If I had to make one suggestion, I might say it would have been a nice touch to have included a couple bottles of water in the room for the guest to use with the in-room coffee maker -- even if for a nominal fee. Otherwise, I will most definitely stay at this beautiful hotel again.

It was a very nice hotel. Honestly, I would have given it a 5 star, but the elevator was broken when we checked in, and we had to go to the other end of the building to use the other elevator or take our luggage up the old-fashioned way. My husband was not happy.

Had to leave another hotel in town and move here late in the evening, but immediately felt calm and relaxed. The hotel is nicely appointed, check in was good, the closest elevator was down, but when we got to our room - loved it! Comfy beds, slept great. BEST thing about the hotel - one of the best breakfast buffets ever. Great choices from cage free eggs, to crisp bacon, to the best scones I have ever eaten. I wish I had gotten the lady who was working there that morning - she was AWESOME and I hope the hotel manager can figure out who she was, so he can pass on our compliment. She was so sweet and helpful.

Laundry facilities and breakfast were nice to have. Elevator was broken so there was a lot of walking. Staff was friendly and helpful.

Pool was closed. Front desk was rude would NOT recommend!!!

While breakfast was good, the staff couldn’t keep up with the coffee. Despite, these small negative details, the room was nice enough for the price….the pillows and bed were awesome! Slept well!

The room was clean but the shower rod in the bathroom was about a foot higher than normal and the shower curtain barely reached the side of the tub. It was impossible to keep from drenching the floor when showering, causing puddles of water that had to be soaked up with towels to be able to safely use the bathroom. Also, the elevator was out when we were there and we had to cart luggage up and down the stairs or walk all the way to the connecting hotel to access an elevator.

Everything good

Clean room, only complaints being the odd setup. The bathroom door was a sliding door that was VERY hard to move; if you are staying with someone you wouldn’t want to walk in on, be aware of the door’s difficulty.

Just too noisy for me due to the interstate right outside my window. Lovely property and great staff but I would not stay here again just due to the noise.

I called to advise them, they said someone would call me back. Didn’t happen.

It advertised free breakfast and at check in it was $2.99 per person. The internet didn't work and so the TV viewing was limited. It was alright for one night.