Extend-a-Suites - Extended Stay, I-40 Amarillo West

The whole place was in the middle of renovations, the room they put me in smelled like moldy piss, there was blood stains on the mattress, the sheets didn't fit the bed, the guy at the front desk didn't speak a word of English, the fridge didn't work, and when we went to check out, there wasn't a worker inside the building, we waited 30 minutes before the worker came back with his boss and they were very unprofessional and when I said I ain't staying here and want a refund, they started cussing me out. We was in the room for 20 minutes before we decided to leave. This place is worse than an abandoned trap house. The photos on here are not how the rooms look.

No breakfast. I was disappointed! Hotel was under renovation so they should of shut down if they can't serve customers properly.

No breakfast offered The whole place was being remodeled and they hadn’t remodeled our room

It looked ok... wasn't the best place I have stayed and not the worst but get what you pay for.. there were a few critters climbing the walls when the lights came on..

Any roaches too many roaches..... not clean

staff very friendly and helpful, especially with the EV charger. Carpets felt wet - perhaps they had been steam cleaned very recently.

Almost didn't get a room bc they were totally booked and the system was t updated after booking my room 4 days in advance. No ice

Don’t stay here unless you like roaches and ran down rooms. The property is in disrepair. I found 5 roaches my first night and then I moved hotels. It’s not worth the money to stay here.

My room wasn’t cleaned well, mold above the shower, stained sheets and towels, and I found roaches in my room and the hallways

False advertising

Great

Nothing Checked in got to room not cleaned. George said last room can't do nothing about it. He doesn't know manager or oners numbers. Said for refund I'd just have to wait . Horrible experience. Staff at desk is super unhelpful. Don't waste your time at this place.

Was cheap for what I paid but also was very sketchy the room carpet is old better wear slippers don’t take all your stuff in or leave on the floor their are roaches so make sure you shake everything out! Will not stay again! If I did not see roaches I think I’d be ok! Sleeping on the bed made me scare because behind the head board was webs and stuff!

It wasn't even worth the $140 we spent. Actually, I'm sorry, we spent $160. The front desk guy made me extremely uncomfortable. Was not a fan of his attitude or the way he was looking at me. Took forever to check in. Do yourselves a favor and do not stay here. It was the worst experience I have ever had at a hotel. Even after showering I still felt disgusting from being in the hotel.

The rooms I reserved were given away by the time I arrived.

Unpleasent

There was no staff there to help with anything

Misleading Ads... Stay7 Suites is being remodeled offers nothing, dont trust anything. They are not even using their real name.

It's cheap but do not recommend at all

My wife and daughter checked in before me as I was traveling in. The room had a horrible insect problem. Roaches, gnats, other crawling insects, some kind of stains on the bathroom sink, bathtub was in bad condition and the bathroom ceiling was falling covered in mold. Unfortunately I am not able to upload videos of the bugs just pictures. Asked to get moved to a different room but it smelled like cat urine. I will say the gentleman working and the owner were very helpful and understanding why we did not end up staying. Was told by the owner she would be more than willing to refund. Waiting to see if I do.