Quality Inn Amarillo West near Medical Center

Not so great but ok for single person

Close to highway if u are looking for short stay.

DO NOT STAY HERE!!! The lobby was nice, the outside and rooms are horrible. Wet carpet with a dryer once we opened the door. The smell horrible. Moved us to second room, fitted sheet on first bed was not put on correctly looked like both beds were slept in. Stains on pillow case. We left and got a refund. Still waiting for our deposit back.

Needs a major updating to the entire facility

Where do I begin? This location was nothing like pictured. I completely felt unsafe literally began to have an anxiety attack while I was in the room and immediately followed my gut instinct, and just checked the hell out they have yet to refund us our money, even though they accepted the refund as our money. One of the doors did not close. And there was a hole in the ceiling that was poorly patched but primarily the reason why we immediately checked right back out was because I began to have that gut feeling that I was not safe there and my anxiety went off the roof.

Checked in and checked out within minutes of entering the building. The building smelled like marijuana. Not able to receive refund on either the room or the deposit until the number of days go by

Everything seemed to be falling apart. We couldn't close the bathroom door in our room (210) b3cause it appears to have been kicked in before and theres a ton of damage. Water pressure is good. Overall for a single night passing through itd acceptable but eveything seems broken and rusted.

The shower was nice. The room smelled like cigarettes. There were flies all over the ceiling. The staff was outside our room smoking.

Room was old and not very clean. Looked like a place where junkies stay for the night. The lobby had been redone and looked nice but the rooms were a different story. The bath tub had a half used bar of soap in it and the sheets had hair on them. It was complete with a broken ice machine and a light outside that blinked every few seconds like in a horror movie. It was cheap so I guess you get what you pay for.

Did utilize

We read all the reviews, were scared, but had no choice because it was the only reasonably priced hotel available for a night passing thru. I will say that they are true BUT exaggerated. Yes the building is old so it shows how long they have been in business. our room was clean, sheets clean, no bedbugs, no roaches. Fridge worked. We had a phone and microwave. Our AC was not working but front desk and maintenance were THE BEST at 10pm getting that fixed. Super nice people and were extremely fast in resolving the issue. We slept great and comfy with a newly installed AC. In the morning there was no hot water in the shower but it also wasn’t freezing. During summer in Texas, it was nothing to complain about and have to wait. We didnt have breakfast there so cant comment on that. The area was quiet and we felt extremely safe. The top reason I booked here was because of the medical area since they tend to be on the reliable side. If you’re just needing a place to stop by for a night it’s fine. If you’re staying for a longer period go elsewhere.

The lady at the front desk was very nice and helpful. And the air worked really well. The toilet didn’t flush unless you took the top off and pulled the chain to make it flush. Also, we checked in late, no problem, when we finally went to sleep the smoke detector started beeping and never shut off the remainder of the night. Kept us up all night. I know it’s not the end of the world but very inconvenient for paying $125 a night.

We were pulling a trailer with our truck and there was no parking. We were going to have to park way far away and walk so we couldn’t keep an eye on it if something happened. There is an apartment complex right next to it and someone outside on the sidewalk sleeping. There were people congregating outside. The inside of the hotel while I was checking in was very nice but I felt uncomfortable staying there so we left.

When we first walked in, the beds looked like they had been completely changed and made nicely, but the trash hadn’t been emptied and the bathroom looked like no one cleaned it. The front staff were extremely helpful in making the room right for us, and assisted us in everything else we requested. The waffles in the morning were great, and though we had small complaints, we thought for the price, we probably wouldn’t have done any better. 6/10

The location close to hospital Dirty, old and bad quality service

Our room had no air conditioner. The pool was dirty. I felt scared the bathroom doors don't close.

Woke up to no hot water and tub clogged. Reported to staff and told it would be taken care of immediately. Came back to the room in the evening and nothing done, clog still there, room not cleaned. The girl at the desk was very nice and agreed to refund my second night stay, however, as I was checking the room for my belongings, I discovered mattress I was slept on the previous night was filthy with no mattress cover.

It was close to the BSA hospital. The room was a non-smoker room and smelt like a smoking room. The bed liner was ripped, the floors were dirty, the restroom was dirty the shower looked as if it hasn't been cleaned in a VERY long time. It smelt disgusting in that room. There was some hard metal faucet looking things coming out of the wall, very dangerous if a person fell near them and hit themselves. Specs of paint on the floor, paint on the curtains. The WORST experience. And to add that kids were supposed to stay for free but when I added them it went up $300.

Only one channel worked on the TV.

It was a descent stay for just passing through.