WoodSpring Suites Amarillo East I-40

Had to change rooms when checked in because of issues in the bathroom. Staff was very helpful and accommodated in changing rooms.

AC in room was ok. Bed mattress I didn't like. Hybrid mattress I think. Fridge interior light didn't work. Shower was ok. Plumbing made noises.

Nothing Everything. No one seems to care

The staff was very helpful but you have to pay for the coffee machine, the floors were slippery and the building and rooms were not well maintained.

Great place to stay and have a vacation

Nothing. Did not feel safe.

The person that checked us in was very nice. The room was ok, however there wasn’t even a bar of soap to wash your hands. There was also a very annoying sound coming from the bathroom fan so we had to keep the door closed. There is no one at the desk from 10 pm - 9 am, just a number to call if you need assistance.

Good

To make matters worse, there was a leak in my room. I reported it, but no one came to fix it, and it continued leaking all night. It was frustrating and made it difficult to enjoy my stay. Good customer service and proper maintenance should be the bare minimum. Unfortunately, this property failed at both. I would not recommend staying here.

The room was suppose to be handicapped , the beds were not normal beds and my daughter had a hard time getting on them since they were higher

House keeping stole my belongings, and was not helpful with the police report and finding the missing items or the person who did so. Was not clean and had an awful smell 10/10 do not recommend this hotel.

I ended up leaving and going to a different hotel after I saw a 3 gallon sharps disposable box in the downstairs bathroom. Why would they have that. Too scary for me. Elders and families DO NOT make a reservation here.

The room was not clean we found bug almost everywhere, including the bed cabinets too and bottom, and almost every wall had a stain, the hallway walking to our room after exciting the elevator smelled really bad. Staff couldn’t help much when we tried canceling our room for the rest of the nights, and when it came to washing our clothes as well. The kitchen was also dirty and came with no dishes or utensils. However this is a work hotel so one shouldn’t expect a 4 star stay.

Been there for about a month last day at 3:30 am there was a guest who was given access to the room he open saying he had that room when check out was until 11 am management sold the room before checkout

Close to I40 Dirty. Run down. In need of renovation. Room amenities poor

great location, staff and service

Horrible, roaches in the cabinets, when I asked to changed rooms they were all booked up. Requested room service never received any.

Room and hallway smelled like cigarette smoke, hairs on the bedding, and it’s difficult to check-in after hours.

Hotel location was exactly what I needed. The Hotel did not have a lobby/waiting area. After check in process the entrance door felt like you were going into jail or mental facility. The bathroom vent kept me awake the first night because it made a flapping noise all through the night. I have a video I can share with management.

Parking was the only thing I can say was adequate. The hotel from top to bottom is old and dirty. There is active drug use that you can smell and people that are hanging around your vehicles. I had to get up and move my truck to a different part of the lot because when I looked at at 1230 am in the morning there were people right next to my truck. The staff was very accommodating because I had two instances I needed help one being my TV and one being my lights and both times the staff came to my room and fixed it. There is no security staff and the desk is closed all night. I did not feel safe.