Hilton Garden Inn Anchorage

Clean, fresh, the outside needed some work but overall nice hotel. Good location.

The staff was very friendly. They suggested a nearby restaurant where we enjoyed a great dinner.

Nice property. Close to two food options. Dirt room.

Exceptional

We did not use much of the facility as it was just an overnight stay. We arrived really late as our flight was delayed and there was a staff member there to check us in and made it very easy for us. There was nothing that we did not like.

Great stay

Staff misrepresented our reservations for 3 rooms, even though I showed her the confirmation. "Nothing she could do about it" Turns out the rooms assigned matched our reservation, but her attitude was reprehensible!

Clean room

Everything was ok

Exceptional

The entire experience was amazing at this hotel. Clean room, friendly staff.

Front desk staff insisted that my reservation was for 2 rooms with 2 queen beds, even though I showed her the confirmation for 2 king rooms. Her attitude was that I just had to put up with it; that there was no chance the hotel would honor its commitment. Very, very angry that rooms I had chosen for the comfort of my guests would not be provided!!

NA

The website did not advertise that the pool and hot tub were under maintenance. We specifically booked that property for those amenities. The sister property was offered but their hot tub was also broken. Our children did use the pool but it was super crowded bc two hotels were using the same pool then when we finally had some alone time we were asked to leave early. Also the third sister property’s hot tub was broken. Very disappointed and frustrating.

Clean and comfortable rooms, convenient location, lovely staff and excellent breakfast. Not far from a little park where l ran, saw a lot of geese and an Alaskan hare. Close to a good supermarket (Fred Meyer), REI and Alaska Outdoor Rentals (outfitters where we picked up gear for an 8 night camping and hiking trip). Like everything in Anchorage, it was expensive, however reasonable by Anchorage standards.

Henry at the restaurant/bar was awesome. Breakfast buffet was better than most. Will probably stay elsewhere on my next trip to Anchorage.

it would have been nice if the room had been cleaned properly.

Did not like no room service, no ice on second floor and no information or directional info in the room. Said I had to QR code - don’t know what or how to use that!

I did not even stay, because od their stupid personnel i decided not to stay wirh them

The front desk staff is so nice When I checked in, I pulled back the covers and found a lot of hair, so it was clear the room hadn't been cleaned. I went to the front desk to ask for new sheets and a duvet cover and changed them myself. The cleaning really wasn't done properly!