The Lakefront Anchorage

Exterior and lobby were very nice. The room was nice, not great. The hallways and laundry areas were very dirty and in need of some updating. It was a last minute booking based off the “exceptional” reviews, and definitely fell short of those ratings.

Nice

Restaurant staff rude and inattentive, rest good.

The staff was very welcoming

It’s obvious that there is NO management on-site. 1. The place is shabby at best. We paid over $800 for one night. We understand supply and demand but this was beyond horrible. We need to 2. It was HOT and the AC didn’t work. Called front desk…was told that maintenance would be right up. No one ever showed. We opened the only window. Listened to street and airport noise all night. 3. This morning we paid $50 to have a late check out. 4. 90 minutes before we needed to leave for the airport went down stairs to grab a quick meal….sat for 30min before we were given a menu…ordered right away. Wings, cheeseburger, onion rings…30 min later waitress came to say that they were out of onion rings. Asked her to cancel them and bring us the rest of the order. 15 min later our food showed up. Choked down the food…waited and waited for our waitress to ask for check. She was nowhere in sight. At that point we were LATE for our flight checkin. We gave up on getting a check. Ran up to pick up our bags. Ordered Uber as, based on hotel services to that point, we couldn’t trust the hotels airport shuttle to get us there in time. Stopped at front desk to tell them that we had an open check in their restaurant. Asked that they put it on our hotel tab. They insisted that I go to the restaurant to pay. RECOMMEND NEVER STAYING HERE.

The hotel is pretty dated. I believe was clean but old carpet etc. When we checked in it seemed to be more of a bother than anything to the staff. They do have shuttles into town and the airport which was very handy as there isn't much around the hotel. The shuttle drivers we dealt with were excellent. Food at the restaurant was ok but not outstanding. Unfortunately all I can say is it was okay. Nothing was outstanding or made me want to stay there again other than the view which you can find anywhere in Alaska.

This hotel is definitely a place to try and avoid property is completely dirty and filthy carpet is stained and gross , walked into my room only to find it very dirty and my sheets had hairs and stains on them as does the ac unit and the wall . Went down stairs to try and to get a refund upon checking out I showed the lady at the desk photos of the condition but after seeing how dirty the room and hotel was I demanded a refund . I called hotels.com for a refund but the hotel denied it and said this never happened

Stay was fine, at times it can be busy and an overwhelming place, room was fine, it was a bit loud and also warm

The location was very nice on the lake. The room was a little dated with an air conditioner unit in the window. The carpet had a wet dog smell and they were trying to mask that with air freshners plugged in to the outlets in the room. Besides that the room was clean and the bed and pillows were comfortable.

I visit Alaska frequently, but after this experience, I don’t think I will ever stay at this hotel again.

Nice hotel. Breakfast Buffet at the Flying Machine was good, however the view out the windows at the float planes landing and taking off on the lake was fantastic.

Great location with clean rooms and two good restaurants.

It was all good

Good good good good good

The Stuff were unfriendly. Not helpful. They don’t answer the phone. They booked us in wrong room. Over priced Hotel. I won’t recommend it. We needed the Shuttle service three times but were only able to use it once.

I checked in at 2:00 and was charged a early Ck in.. They lied when I asked on arrival!!

Everything was great!!

Beautiful clean hotel. Staff was nice but some struggled with answering questions like the concierge. He couldn’t really answer about laundry. Laundry room is 2 machines for over 240 guests and they do not clean the laundry area so it smelled like rancid food. But the room had good views very clean very comfortable with personal AC

No comment. Everything needs improvement.

Loved the restaurants, bar and coffee bar! Shuttle service and location were great! Only negative would be the 945pm closing of the bar - would have liked it to stay open later, especially after being out on tours we wanted to come back to the hotel and have a drink...many people felt the same and were turned away...otherwise great stay!