AC Hotel Ann Arbor Downtown

Easy check in, very clean Took a long time to get my car from valet

Everyone was very friendly and courteous. Valet was running for vehicles. Checked in early evening, and checked out the next morning. Didn’t spend much time at the hotel. Nice downtown location.

Great hotel! Would stay again

On site parking

Lovely clean modern elegant hotel. Great breakfast. They told us at reception that car parking was free but it turns out that car parking was an added fee that required an app to be downloaded and the car parking was expensive too.

We were pleasantly surprised at not only the reasonable price but the hotel was sleek and modern and immaculate. The $15 European style breakfast was well a bargain!

Exceptional

Amazing location and hotel. Very comfortable beds, super clean bathroom. Only wish bathroom doors where not clear glass (not much privacy). Super friendly and helpful staff. Only wish bathroom doors where not clear glass (not much privacy).

I am completely dumbfounded. We were charged a $250 smoking fee. Absolutely no one smoked in that room. I thought, ok it was just a simple mistake so I called and explained the mistake to a very pleasant woman. She said well, it’s been “confirmed” that someone smoked in that room. I don’t even know what I can do. It’s just unfair when no rule was broken yet they can still charge you. Completely disappointed

Great new hotel in downtown Ann Arbor. Very convenient for visiting our student at UM and for exploring all the great restaurants. Rooms were spacious and very clean. Great stay!

Brand new, well designed hotel with excellent service, a very nice lobby bar with excellent cocktails. Great addition to Ann Arbor. Very centrally located.

Exceptional

Very good

Overall, I had a great stay. The hotel was clean and located in an excellent downtown area, making it easy to walk to nearby attractions and convenient to get in and out of the city. The only minor issue was some noise from the air conditioning condenser, but it wasn't enough to impact my stay. The room was otherwise comfortable and well-maintained.

Great location, friendly and helpful staff-really enjoyed our stay!

Location, cleanliness —

We stayed at AC Ann Arbor for a concert weekend for the walking location to everything. What I really enjoyed was how friendly everyone was and the extra treats (snacks, waters, donuts, etc) they gave to the guests. It was new and clean and we really enjoyed ourselves.

The bar area and staff were very nice. The valet process and service was the worst I have ever received.

We will be back!

bartender seemed more interested in injecting into every customers conversation versus servicing the customer