Hilton Garden Inn Arvada Denver, CO

Nice property.

We would stay there again!

Staff was great. Room was clean. Even had free bottles of water (THANK YOU)! It was a great stay.

I wish I could give them more than 5 stars! From the beautiful mountain view from my room, to the cleanliness of the hotel (and room), to the location, to the friendly wonderful staff, I couldn't be more positive about this place. Didn't have time to hot tub or swim this trip, but I will next time. This will be my go to on my yearly trips to the Denver area from now on. You won't regret choosing this place either!

The staff was very accommodating and retained a cheerful disposition even though at the time we were checking the hotel's system was down forcing "manual" registration. The desk clerk manager (didn't catch her name) and the bartender, Felix, displayed outstanding service.

I had a reservation for an ADA room for myself and my mother for three nights at your property. We made this reservation in February 2026 on Expedia for a July 2026 check-in date. When we arrived at the hotel at check-in time, we were told that our room that we had reserved five months prior was not available. On the Expedia app, I received a message from the hotel that my room was reserved and guaranteed but this did not happen. Not only was this very frustrating, it was also dangerous for my mother to shower in a non-ADA bathroom. While I understand mistakes are made, what is disappointing is that the manager at the front desk was very condescending and made me feel like it was my fault for booking through a third party like Expedia. Our stay was less than pleasurable because the beds in the non-ADA rooms are significantly higher off the ground and it was difficult for my mother to get into the bed. Not only is this a liability and a safety issue, it was very challenging for me to try and lift my mother into the bed each night. Finally after two nights, the hotel staff was able to locate a small stool to facilitate this issue. When I talked to the customer service on the Expedia app, they said they could not assist which is ridiculous because that is the company that made the reservation on my behalf. What is the point of using Expedia if they cannot guarantee your travel plans? We booked a service that was not delivered by your company.

For those with an early start

Unfortunately checked in with a bed that was dirty, sheets and all. I was too exhausted to raise a fuss and decided to sleep with my daughter in the 2nd bed. Not the stay for an out of towner coming in for my best friends funeral services. The toilet also ran endlessly and it kept us both up. Thermostat was stuck on 74 which was too hot for both of us. Still waiting for society deposit of $100 and it’s been a week since we checked out :(

Great location.

Hotel food was poor quality and highly priced. Disappointing.

The hotel I was disappointed that a Hilton would charge for water in a room where you’re paying $250 a night. I also was not impressed with the bedding I felt it was not soft. The worst thing I think is the fact that we stayed two nights and no one came into our room the next morning to give us towels or or make the bed or or take the trash out. I think for a Hilton they can afford to do a few basic things like bringing new towels, empty trash and give water in an area that has 100° weather every day. I don’t think I will be seeking looking at a Hilton again.

Super convenient when it came to needing to stay close to the baseball field. We enjoyed being able to walk to the restaurants and everything being within 10 minutes away. We did not care for the smell of the sheets in the towels, even though they were clean.

Maya was really helpful and very kind, the room was clean and was perfect for the night.

Didn't eat there Wish hours for pool and hot tub were a little later.

👍

We booked our room months in advance through 3rd prty. We did not receive the room we booked and paid for; single King. Instead, we received 2 doubles and they were not willing to change it. I did observe another guest at the counter with the same issue. These rooms should not be promised (whether or not 3rd party) if they cannot be honored. I am aware that multiple rooms are booked from the 3rd party, so they should be passed on to the customer and not given to later reservations.

Location is great!

I liked everything to be honest. Keep up the great work.

The cleanliness of the bathroom was not great. I talked with front desk staff and another person who reached out. I was informed that they would take care of it. When I returned to my room the second day. I saw the same hairs left by the previous guest. Plus dirt smudges left .

We checked in and saw our bed not made, and there was lots of black hair on the sheets. We were disgusted and asked the main lobby clerk for a new room. We got the new room, which was cleaner. For breakfast, they reused the potatoes from yesterday and re “air fried” them, as we overheard the staff saying that and they looked terrible the potatoes! We didn’t touch them! Very disappointed esp for the price we paid