Tru by Hilton Auburn

The staff as soon as we walked in was super nice. Greeted us and got our room very quickly. Rooms were very clean and nice. Breakfast was great. Loved that they had a selection of snacks, drinks, and alcohol you could purchase in the lobby.

Stay was OK - the...

Hospitable, staff is friendly, cleanliness, and the room was spacious. N/A

Property is on a peaceful area. N/A

Breakfast was typical. Liked the friendly people, wonderful lobby, and quiet hotel. No microwaves in rooms

Room cleaniness required more close attention, as they never came into my room to take the garbage out.

Friendly and helpful staff. Hotel was packed with soccer families and the accommodations were great. Maybe a little underprepared for breakfast but staff was great! Would stay again with a group!

Great

Ac unit began blowing hot air around 10PM

Room and staff were very nice Pool was not clean

Exceptional

good place. to auburn

The staff at Tru hotel were very helpful and made the check in/out process easy. Our hotel room had piles of dirt in all corners of the room and bathroom. Our TV screen had two red lines down the middle . Our shower had rust and small spots of mold. We stayed for two nights and 3 days, on our first morning, Housekeeping took only two dirty hand towels but we were never given more towels . Our room was not touched or turned over after our first night stay. We tried calling the desk multiple times with no answer. We were told, and it was advertised on the website, breakfast was served from 6-10 am daily . Our first morning, breakfast was delicious . Our second morning , we came down to lobby for breakfast at 0920, everything was cleaned up and put away and we were unable to get breakfast .

Friendly staff and clean rooms Need more parking spaces. The bathroom shower door has soap scum collecting around the strip at the bottom of the door

Clean room, well appointed. Nice lobby

Always a great stay!

It was a good stay except i could here the people above me walking around

The staff was friendly and quick to action when help was needed. The bathroom was clean and so were the sheets! Also really like the lemon sugar body wash and lotion! Q lot of places don't even have lotion and this place has some that smelled so good! Nothing, went great. No complaints.

There was nothing I didn't like about our Tru stay.

They seemed to be making renovations during my stay but I never had any interruptions with anything I was needing or doing.