Candlewood Suites Augusta by IHG

Room and hall had a very musty smell but overall it was a pleasant stay

I love everything and I would take a trip out there again. We had an great experience.

The suite was spacious, clean, and well-appointed. The kitchenette was a fantastic feature, allowing me to prepare meals during my stay. The comfortable bed ensured I had restful nights, and the bathroom was stocked with all the essentials. I particularly appreciated the modern décor which added a nice touch to the overall ambiance. The staff went above and beyond to ensure my stay was enjoyable. They were always available for any questions I had and provided great recommendations for local attractions. Candlewood Inn & Suites exceeded my expectations in every way. Whether you’re traveling for business or leisure, this hotel offers a comfortable and convenient stay. I look forward to returning on my next trip!

The staff is so friendly.

CLEAN NICE PLACE,THE STAFF WAS VERY FRIENDLY.

We tried to book a room on base (Ft. Gordon) to visit with our active duty son. Called to verify the location and reservation. We were assured that it was the correct location. Arrived at the hotel on base and was told we had no reservation. Tried to call the hotel I had just spoken with and could never get an answer. Had to pay for another room at the correct location and essentially had to pay twice. Paid for a room never used because I was given bad information and one we actually stayed in. I will be booking room in person to make sure we are at the correct location to be with our son.

Kristen was very helpful and professional.

Very convenient location and off the main road! This is an older property, and key essentials are dated and noisy. The biggest thing is that the air conditioning systems are super loud, so much so that we had to move rooms after the first night because the air conditioner kept us awake all night. The second room was better but still very loud while it was running, enough that you have to turn the volume up on the TV but not always loud enough to wake you up from your sleep. The TVs in the rooms seem hit or miss - the first room had a TV from easily the early 2010s, while the second room had a smart TV.

I stayed there for a week, but they never came in to clean the room. It was pointless to put a "Please Clean" sign on the door or complain. I ended up staying in a dirty room.

very nice

The location is very good as I was there visiting my daughter who's a college student. The room wasn't the cleanest. The sheets had hard things on them that I had to clean. The air did not work well; and we could not connect to the wi fi

Exceptional

Exceptional

The room was filthy and the customer service was horrible.

The stay was quiet

The lady that checked me in was great she made sure I got signed up for the IHG rewards and even gave me a cookie at cheek-in. The location is fantastic right off of Washington Rd minutes to everything. The rooms are big you get a tub shower combo along with refrigerator fridge and a stove top The blackout curtains fail down on me do to the curtain only having one clip on the opposing side but I just rigged it back up and told the front desk upon checkout

The rooms are big you get a tub shower combo along with refrigerator fridge and a stove top The blackout curtains fail down on me do to the curtain only having one clip on the opposing side but I just rigged it back up and told the front desk upon checkout

Location Cleanliness

The room The room tv volume kept going up, the ice maker didn't work

The room tv volume kept going up, the ice maker didn't work