Candlewood Suites Augusta by IHG

Kristen was very helpful and professional.

Very convenient location and off the main road! This is an older property, and key essentials are dated and noisy. The biggest thing is that the air conditioning systems are super loud, so much so that we had to move rooms after the first night because the air conditioner kept us awake all night. The second room was better but still very loud while it was running, enough that you have to turn the volume up on the TV but not always loud enough to wake you up from your sleep. The TVs in the rooms seem hit or miss - the first room had a TV from easily the early 2010s, while the second room had a smart TV.

very nice

The location is very good as I was there visiting my daughter who's a college student. The room wasn't the cleanest. The sheets had hard things on them that I had to clean. The air did not work well; and we could not connect to the wi fi

The stay was quiet

The rooms are big you get a tub shower combo along with refrigerator fridge and a stove top The blackout curtains fail down on me do to the curtain only having one clip on the opposing side but I just rigged it back up and told the front desk upon checkout

Location Cleanliness

The room The room tv volume kept going up, the ice maker didn't work

The location was excellent the room was a great size! The shampoo and conditioner was blah

The gym The hotel was a Flaming mess

LOCATION, PET FRIENDLY

Very nice size. TV was not working in the living room and had to take lightbulbs out of the lamp in the living room to put in lamp in bedroom. Light bulb under microwave wasn’t working either. Plus shower curtain rod had rust on it. Towels were Not adequate for what we were charged for the room.

Staff was very nice and apologetic They did not have the room we booked through booking. Com. We had to settle for a smaller room.