Microtel Inn & Suites by Wyndham Augusta/Riverwatch

Exceptional

Exceptional

The jacuzzi tub The roaches

Good

Exceptional

Passable

...nothing Mold in room 204? And thr floor/bed feels constantly moist...its a nasty mess in there

Bad

Okay place, staff was helpful.

Pleasant

I can’t lie for the past 2 years this is the hotel that my husband and I have gone to when we come to Augusta. It’s located in the perfect spot around everywhere we go and the people there are amazing. The only problem is not being able to check in early but it’s understandable to give the workers time to get the rooms and everything together.

Exceptional

Room was clean, pool was open and clean, and the staff were friendly and assisted with any needs. Breakfast was pretty slim on options, lobby smelled like mothballs, and the A/C in the hallway and the lobby was not working. A couple of towels and a pillowcase did have light staining.

Good experience

It was decent for the price . Staff were friendly and helpful . Near stores , grocery stores and restaurants. The pool was clean .

.

The size of the room. The fact that I specifically reserved a handicapped room and the front desk and Booking.com screwed it up. Fortunately they had a room available otherwise it was a violation of the Americans with Disabilities Act. Don't like having to confirm a room that I need EVERY TIME!

The fact that I specifically reserved a handicapped room and the front desk and Booking.com screwed it up. Fortunately they had a room available otherwise it was a violation of the Americans with Disabilities Act. Don't like having to confirm a room that I need EVERY TIME!

Initially I was given room 106. The bedding detail / accent pillow , bottom of the bed sham , was missing from both beds. There was 6 pieces of hair in the bathroom . I got them up with a wet wipe but when I moved the door a dirty towel was behind the door hanging up . Not sure if this room is used by the staff perhaps to take naps or what but clearly this room had been used and not cleaned in between . I immediately went to tel staff who nobody apologized or questioned even what I said . Just immediately gave us a new room . Room 103 which had decorative pillows on the bed the bed sham and no dirty towels in the bathroom . Very different appearance from room 106 . My issue is I love this brand . I usually stay here in NOLA and it’s amazing which is why I chose this hotel over the others in Augusta . I would not book this location again . Initially I was given room 106. The bedding detail / accent pillow , bottom of the bed sham , was missing from both beds. There was 6 pieces of hair in the bathroom . I got them up with a wet wipe but when I moved the door a dirty towel was behind the door hanging up . Not sure if this room is used by the staff perhaps to take naps or what but clearly this room had been used and not cleaned in between . I immediately went to tel staff who nobody apologized or questioned even what I said . Just immediately gave us a new room . Room 103 which had decorative pillows on the bed the bed sham and no dirty towels in the bathroom . Very different appearance from room 106 . My issue is I love this brand . I usually stay here in NOLA and it’s amazing which is why I chose this hotel over the others in Augusta . I would not book this location again .

the location there’s literal bed bugs & the owner will refuse you a refund or any kind of compensation. he will also blame you for getting bit by bed bugs in HIS hotel! disgusting place with a even worse owner