Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG

great and an awesome breakfast

Location and staff were nice My cable for the tv in the room wouldn’t work and the staff was unable to fix it. The hotel WiFi would not connect to the tv either so we could not stream any apps. I wasn’t offered any compensation.

TV inoperable. Check in process not smooth .

It was obvious the room wasn’t clean. Jelly stains. Filthy bathroom. Dodgy clientele. Never going to return to this hotel

Was very clean

Clean, pretty good free breakfast, nice staff. Great stay if you’re looking for an overnight stay , cool down period from your spouse, whatever the circumstances. Great value.

Delicious breakfast, clean rooms

Everything, was clean, nice friendly and understandable staff. Breakfast was great

It looked like it needed to be updated Hot water went away. The drain didn’t drain very good. Ran out of towels and was hard to find someone to get more. Pool was cracked and concrete was breaking away. Pool was also dirty and had trash everywhere

I love the fact that it was clean and in a good area close to good food places and a good gas station. There was a broken door, but I don’t believe it messed with the safety of the building.

The front desk person was very friendly. Everything was good

Good

Lobby and Breakfast area was such a nice, big open area which I liked! They also had an ATM that came in handy. It’s right off a very busy road but that doesn’t take away from the hotel itself, it was a great stay.

It was quiet, clean, and convenient. The staff were friendly and helpful. Many restaurants in the area. Love the lemonade, water, and coffee station. We stayed to go to a concert at the Bell Auditorium. It’s only 9 miles away!! The floors were a little oily in the bedroom. Other than that it was clean.

Room was big and clean. Breakfast. Eggs were watery, bacon was swimming in grease and the breakfast staff was rude and mean looking.

Great stay

Very clean and great amenities.