Hyatt House Augusta Downtown

We booked here (2 nights) and was told we would be able to use the rooftop bar to watch the 4th of July fireworks. We even called before booking to ensure the bar would be open and accessible and were told yes. 4th rolls around and we start seeing signage stating the rooftop bar was booked by a private party and no guests were welcome up there. We would have stayed somewhere else had we known this! The hotel staff were nice but the rooms were nasty! There were toenail clippings on the carpet, hair in the shower drain, furniture was sticky and literally falling apart, and the windows were disgusting!! Hyatt, do better. We won’t be returning to this location.

Everything was lovely enjoyed myself. Great hotel visit.

We stayed for just 1 night. Our room had a kitchenette, which we didn’t use. Quite a bit of space. Very clean and comfortable. The breakfast was wonderful!

I had a connecting room (I think there are a lot) and at 11:00, the folks next to me started talking very loudly. You could hear through the doors. I moved to a room that was quiet but the AC wasn't working properly. I have 2 things that are a must: 1) Quiet and 2) Cool. 'Nuff said!

The hotel was clean and the view from the room was great with floor to ceiling windows. There is a lot of street construction in front of the hotel - the whole block actually, but when that’s done the view will be even better. We had a two bedroom suite, and had plenty of space for all 5 of us. There are lots of restaurants and shops in walking distance. It’s also walking distance from the Riverwalk. The Sacred Heart (former Catholic Church) is right behind the hotel and you can tour it for free, it’s beautiful and definitely worth walking over there. The breakfast options were good, the lobby had good vibes and a bar. We did not go to the rooftop bar, because we were only there for 1 night. I’m not sure if it was just this time of year but there were hardly any other people staying the same time we were so it was not crowded at all. It seemed to be slow like that everywhere we went in Augusta which was fine with me. Overall it’s worth the visit.

Very nice, spacious room. The location of the hotel was perfect for what I came into town for. Many breakfast options to choose from. It was a little pricey only allowing me to stay 1 night.

Food layout and omelette station was very nice. Would surely visit again.

Perfect location.

Other than completely surrounded by road construction. Loved the rooftop and the internal courtyard. Staff very kind. Security and elevator access annoying. Needed to be clearer upon check in. Otherwise recommend for Bell Auditorium convienently located nearby. Also church right across from Bell Auditorium offers closes parking $10.

The staff was very professional and cheerful.

Good location and very good breakfast.

Room was great, mini fridge didn’t seem to work (did not bother me) everything was clean, the staff were all very friendly and nice. Parking was easy and affordable. The gym seemed busy whenever I walked by haha, all in all very good experience.

This hotel is old and in need of extensive renovation and repair. There were bugs in the bar soap box, mildew in shower, and hair on the sheets. The cabinet for the fridge was falling off the hinges, the beside lamps were old, rusted and broken. I checked in, saw the room, and asked for a new room, which they politely honored, but it was just the same situation. I did not feel comfortable there so I found another hotel and checked out. The staff were friendly and nice, but couldn’t refund my money due to the third party booking, so I lost my money. I did not even see one other guest there. Area outside hotel is under construction.

Nice

Highly recommended!

The room was great!! The room was was large and clean. The bed was very comfortable. The staff was extremely welcoming, helpful, and nice. Rooftop bar was nice.We will definitely stay here again!!

Loved the room clean and enough space. My neighbors, complained of noise but clearly noise was somewhere else, because I heard it also.

Large spacious room with kitchen and living room space. Very friendly and helpful staff at reception and for breakfast service. Large, excellent diverse breakfast buffet, including things like salmon and the option to have a personal omelette ordered. Excellent central location at Broad Street, within walking distance to restaurants, pubs, and the Convention Center and River Walk. Free easy parking in front of the hotel in the parking zone along the center isle of Broad Street.

The rooms need some updating as well as carpet throughout. Our blackout shade did not work and the cabinet door covering fridge was broken and wouldn’t close

Great place close to restaurants and nightlife