Hilton Garden Inn Austin Downtown

Clean and well kept

Great place to stay!!

Convenient to Anton’s.? Affordable price. Very clean. Comfortable beds.

Check in was kind of weird

Mal servicio

Shower head kept falling down it had a bathroom noise like a fan running all night that wouldn’t stop and other items

Lucy was the bartender who served us our dinner & drinks & she was great! She was very friendly, attentive to our needs, and make a great food recommendation for us that we totally enjoyed. I highly recommend a visit to the 18th floor for food, drinks, & great service with a smile!

Parking at the hotel for 3 nights was $180.00 on top of $700.00 for the hotel. Will never stay there again !!

The AC went out on the 1 night I stayed. After a night of drinking I came to an incredibly hot room. No maintenance until I was checking out. No refund or compensation at all. Staff was not accommodating. Charging for mandatory valet is also a crime.

Nice property. Every other time we used the elevator we had to wait almost nine minutes for the elevator to reach our floor. Valet is the only option for parking on the property and it was nearly the same cost as the hotel room.

clean room

Great room excellent service!!!

It’s was my daughter’s 21st birthday and the entire staff, chef included, all signed a birthday card and gave her a birthday bag filled with goodies. Best experience !

So run down, smelled bad, and no free parking.

The elevator wasn’t working properly whenever we needed to go down - which was a pain (particularly with dogs). We were glad it was dog friendly tho! Reception and service was mixed. Some were very kind and others seemed like they couldn’t be bothered. I didn’t realize it was so close to east 6th street (my fault). So depending on what you’re doing that could be good or bad. All in all - it wasn’t the best but it also wasn’t the worst. The parking was also insanely expensive!

The Hotel rooms smell old, they are clean but outdated for sure. The elevators they have are seriously outdated and honestly feel scary. They shake and feel unsafe. The valet at the hotel is also too expensive. It’s almost 70$ per night and at other hotels Iv stayed that were way better and updated cost only 30$ max a night. My big concern as well is being overcharged for my Parking. I only stayed 3 nights and got charged for 4 nights! Valet charged me 304$ !!! That is ridiculous

Lovely room. Great valet. Located right off the highway.

Had to change rooms due to overwhelming mold smell coming from the air ducts.my business partner had to change rooms 3 times due to cleanliness and mold.The front desk was phenomenal,but also acknowledged the issue and said it happens alot. a couple in the elevator were also saying how disgusting the rooms were and reaked of mildew and mold.would not return or ever recommend.

When we first landed, our key fob wasn’t working. Went downstairs back and forth getting a new key to only find out that the door lock was dead. Staff was great though in helping us through the process. Just be aware the rooms don’t have running ac, it’s a blowing fan, we set it at 60 and felt humid and sticky in the extreme Austin heat.

The staff confused and were unhelpful! The rooms smell weird and old ! Elevators are old and scary !