Hilton Austin

I’m not sure what was up with the elevators but although it had six, I never saw or heard more than two working at a time which caused a huge amount of backup most of the time. And you need your room key to operate it which was a huge pain for many people. Overall, it was good stay and the staff are super!

Buffet breakfast wasn't the best and seating was limited. Hotel was clean and staff very helpful, but we've stayed at many Hiltons and this one was not up too par.

X

Clean and fresh rooms. Plenty of space. Drink fridge and ice on floors Shower wasn’t the greatest

It was mostly clean and location was good. Size of room was good. Body wash and hair wash hasn’t been replaced so was empty and housekeeping knocking on the door 8.20am was far too early then again at 9.45.

Amazing stay. One street away from Sixth street with lots of dining options available. Outdoor pool on the 8th floor has a phenomenal city view.

Rooms were spacious and clean, and location was good. Also hotel has a good gym and pool facilities. Parking is available but quite expensive. Parking was expensive. House keeping knocks at the door before 9:00am and wake us up. In the 2nd day someone knocked and actually opened the door immediately and then disappeared. This was annoying and unprofessional. Hair dryer was very dirty, I had to ask for it to be replaced, also water was blocked in the sink and the safe was not working in one of the rooms.

view, location. shower head; staff very nice and helpful; room service available parking expensive; no breakfast available for room service

The cleanliness and location The beds are a little on the firmer side

No towels in steam room and my soap container had no soap in the shower.

Everything was great and convenient!

It’s such an elegant hotel. I have never stayed in something so bougie before. The staff was welcoming and helpful and they gave me a rundown of the place. The people staying there helped me find my room because I had no idea what floor I was on. I used uber a lot and the pickup area was breezy and quick. If you need anything you just have to call we wanted blankets and walked to the front desk unaware that we could’ve called. Everything is clean and it smelled amazing. 10/10 stay!

M

Perfect location, clean, modern, caring staff When the construction next door will be done it will improve the area and hotel location even more

It was a perfect location.It was updated and clean.The staff was very helpful.It even had a text where you didn't even have to call the front desk and talk to anybody.You could just text and it would respond and answer.It had an amazing rooftop pool and hot tub.It had great options for in room dining or even going 2 one of their restaurants in the hotels.It's in a great place downtown if you want to go anywhere in the city.Honestly, this is probably the number one hotel in austin that I have stayed in, and i've stayed in a lot. The only thing I didn't like was the cost of parking.I paid for parking at the front desk and she said to use the room key to get out.But there was nowhere to use.The room key.So I ended up paying another parking fee on top of the parking fee.I already paid, but it could just be human error.

I had bed bug bites on me.

Pool closed too early