Hilton Austin

Awesome hotel, great location, clean and quiet, and great rooftop pool!

parking was 65 dollars a night unbelievable

Had an amazing time. The location is the best feature of this hotel. Everything is also very well maintained and the food and drinks are also really good. There is a starbucks right in the lobby too.

I arrived at main entrance to check in. Before I had time to get out of the car, valet staff approved me and asked if I was checking in and I was told to drive into the parking garage to unload the luggage. I did and found that there was no lobby entrance from inside the garage. While my son went inside to get a cart for the luggage, I called the hotel and explained the situation and a bellman was sent to the garage to help me. I told Mary Jo or Mary Ann (not sure on the name) and the bellman that it was not a good look for Hilton Hotel. I could hear Mary laughing at the situation which I was not happy about but did not call her out on it. After I settled in the room, I decided not to let the unpleasant experience ruin my trip but to leave a review instead.

Excellent amenities and helpful staff

Great hotel

Our stay was perfect, the entire staff was nice and our room was very clean.

Don’t stay here unless you’re fine with spending extra unnecessary money. They charge you $53 just to park and that’s only if you have your key. It’s 60 something without it. They will also charge you $75 if you want a late checkout which only adds 2 hours. They ALSO charge you if you want breakfast. Valet is also $50 something. It can be confusing trying to find the building cause it’s surrounded by construction. It was also sketchy even just leaving the building. And on top of all that the staff could’ve been nicer. The interactions were very low energy and not welcoming. It was a nice room but the unnecessary charges ruined part of the stay. Will never be staying at a Hilton again.

I’m not sure what was up with the elevators but although it had six, I never saw or heard more than two working at a time which caused a huge amount of backup most of the time. And you need your room key to operate it which was a huge pain for many people. Overall, it was good stay and the staff are super!

Buffet breakfast wasn't the best and seating was limited. Hotel was clean and staff very helpful, but we've stayed at many Hiltons and this one was not up too par.

X

Amazing stay. One street away from Sixth street with lots of dining options available. Outdoor pool on the 8th floor has a phenomenal city view.

Everything was great and convenient!

It’s such an elegant hotel. I have never stayed in something so bougie before. The staff was welcoming and helpful and they gave me a rundown of the place. The people staying there helped me find my room because I had no idea what floor I was on. I used uber a lot and the pickup area was breezy and quick. If you need anything you just have to call we wanted blankets and walked to the front desk unaware that we could’ve called. Everything is clean and it smelled amazing. 10/10 stay!

M

Perfect location, clean, modern, caring staff When the construction next door will be done it will improve the area and hotel location even more

It was a perfect location.It was updated and clean.The staff was very helpful.It even had a text where you didn't even have to call the front desk and talk to anybody.You could just text and it would respond and answer.It had an amazing rooftop pool and hot tub.It had great options for in room dining or even going 2 one of their restaurants in the hotels.It's in a great place downtown if you want to go anywhere in the city.Honestly, this is probably the number one hotel in austin that I have stayed in, and i've stayed in a lot. The only thing I didn't like was the cost of parking.I paid for parking at the front desk and she said to use the room key to get out.But there was nowhere to use.The room key.So I ended up paying another parking fee on top of the parking fee.I already paid, but it could just be human error.

I had bed bug bites on me.

Pool closed too early

Loved Drew at the Pool Bar and the room was clean and the support staff was helpful