Homewood Suites by Hilton Austin NW near The Domain

S

I just really like this place. It might be far from certain things, but I really enjoyed it.

And 8am maintenance was very noisy no one should have a room next to maintenance. A lot of loud banging don’t know what the hell was going on in there..

Breakfast good and staff helpful

The staff was amazing and the breakfast buffet was really good! Pool area was nice and clean as well. Room was a good size. The only small issue(not that big of a deal but just an inconvenience) was that there are no ice machines. So you have to go to the front desk and ask for ice and they get it from the kitchen. Also the "fitness center" was very small. Only big enough for like 3 cardio machines that were very close together and a weight rack with minimal room. But I just ended up getting a free pass at a local gym close by. Other than that it was a great stay and id book again!

Front desk clerks & kitchen help were awesome Some of the Housekeeping staff was not so friendly

Great staff, the best customer service in the last 8 years.

The gym was very unsanitary. No wipes to wipe down machines. TVs did not work in the gym. Room that was assigned to me was dirty. Cockroaches in the kitchen. My co- worker and I also found a weed blunt from previous customer on top of the fridge while we were checking for bugs. Took them a day to find me another room.

The gym was dirty, did not have cleaning supplies, and the equipment was not in full working condition. My coworkers room had roaches in it and there was a weed(blunt) on top of her fridge left over from a previous guest. They did provide a new room for her, and the breakfast was very, very good. The staff was overall kind.

The bed was very squeekie.

The staff was helpful and kind.

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Location was great BBQ put was awesome staff was way awesome The only thing that’s was horrible where the beds it was like sleeping on boards

Nice hotel, very quiet and clean.

Small gym small pool

Friendly Staff, clean and Spacious Suites

Everything Nothing