DoubleTree by Hilton Hotel Baton Rouge

Nice hotel

Great Great hotel I would stay again

The staff was very friendly and accommodating. I loved have a washer and dryer. Although, there were two washers and only one dryer so with several baseball teams staying at the same time we had a few issues with who gets the dryer. The location was great!

Room was clean price was great will choose again

Everything was good I stay here again

My room was dirty upon arrival. The sofa is disgustingly dirty. Trash was in my room from a previous guest. The air conditioning went out during my stay and the front desk wanted me to gather all our stuff out the room at 11:00pm to even get into a room with air conditioning for the night. The staff was rude and very unpleasant to deal with. The only staff member that was kind and made our stay better was Rochelle. We thank God for her helping us get a room with our children with air conditioning. I don’t recommend booking this hotel through a 3rd party because they use that as an excuse to not be helpful at all.

Perfect size room/suite for our family of 5.

Great stay! Would come back! Big rooms and nice staff!

The room was dirty, the bathroom was disgusting, a lot of stains in and around the toilet. I contacted the manager times and again and attached pictures, but no response at all

Great stay!

Everything. It was a very clean amazing facility. The pool was small and I noticed there were alot of homeless people around the property. Someone came up to me and asked me if I want to buy drugs.

Clean

Superb

The first room we were given was not cleaned with any TLC. Immediately, after opening the shower curtain, I noticed several strands of hair on the shower wall. I could tell the bath had not been thoroughly cleaned, hence the strands of hair all over the wall. I had to rinse it myself. Even with that, the hair washed down easily. That tells me, the bathroom was not cleaned well. The toilet paper looked as though someone had recently used the toilet. The least the staff could have done was changed the toilet paper, or even appear to make it seem fresh. The next room we were given, smelled like mold. I had to buy a can of Lysol spray to freshen the room. Not to mention, there were piles of dust nestled near the nightstand. There was dust everywhere in the corners. The outskirts of the room was clean, but again, no TLC in the little things that matter. The elevator was equally dusty. The carpet was old in the elevator, and you could see mounds of dust in the corners. This hotel needs an upgrade for sure. I don't expect hotels to be perfect, but I do expect cleanliness. I won't stay here again. It just wasn't a well kept hotel. Upgrades and deep cleaning are necessary. Thanks for the cookies.

The customer service was nice. They had bugs in my restroom the tv channels was barley working and when I told them about the bugs they came with bug spray Instead of trying to give me a new room

it was ok. would i stay there again? maybe. staff was nice.

Clean, spacious room, very helpful and friendly staff.

Beautiful. Nice location. Very nice staff. Minor complaint. The trash cans were small. I couldn’t fit anything in them.

Dirty/stained bed linen. Floor was not vacuumed...crackers from last occupant on floor throughout the room.

Not what it used to be