Extended Stay America Select Suites - Baton Rouge - Citiplace

Nothing DIRTY!!!

Exceptional

Super dirty. Rundown. Filter had a layer of dust on it. Cockroaches. Linens were filthy.

Dirty room

Do not stay here unless you have cleaning products with you. Roaches were everywhere when I first stayed. When you tell the staff some faults, it doesn’t get repaired unless you tell them the second time.

The bathroom

Good location decent size rooms The shower didn’t work and neither did the drain plug for the tub, my key card also stopped working in the middle of the night when I needed to run and get something out of my car

Location and comfort

Very good

The room smelled of bleach and I thought it was clean until I started to look around. The refrigerator was rusty and dirty, and the stove top as well.

Nothing It’s want clean and nothing work in the first room

Pleasant

Pleasant

The covers are too thin they are like sheets ::. The covers were like sheets

The covers were like sheets

It had a stove The smell of the hotel n rooms . And elevator broke down

There wasn’t a breakfast offered The phone in the room I was assigned didn’t work and when I brought it to the on duty clerk, I was onformed there was no maintenance person available and I was not offered a different room. BIG SAFETY VIOLATION IF AN EMERGENCY EVACUATION HAD BEEN NECESSARY. I stayed at your franchise in Chino, California for six months several years ago, and this property was not up to standards for sure. As it was LSU graduation weekend in Baton Rouge, finding a vacancy to go elsewhere wasn’t possible. Also the commode seat would not stay up, so it was awkward to stand up to urinate, so I had to sit. Being an 82 year old male, well you get the message. The bedside table had trash behind it and the floor underneath was filthy. The clerk did give me a different phone to try, but it didn’t work. So there is/was a problem with the outlet for sure. I retired as a communications telcon worker, so was sure it was no the telephone instrument being the fault.☹️☹️☹️

This property is more for long term stays. It doesn't really function as a typical hotel. I'm not sure why Expedia included it in my options for a 3 night hotel stay. In one room the AC made too much noise to sleep. In the next room the shower had very little pressure. The staff was very helpful

Clean rooms but needs remodeling and the front desk person was not very friendly or helpful.

NOTHING!!! The staff (Tracey) was inept. My check-in took FOREVER!!!! THE HOTEL STAFF. Terrible!!!!! Noisy surroundings. Horrible guests next to my room. A man screamed throughout the night! Not kidding. He knocked on the wall which I heard. Terrible!!!!!