Courtyard By Marriott Bentonville

The hotel was clean, quiet, and located within a quick easy drive of the Crystal Bridges Museum! Just a note - the property does not have an indoor pool but all in all a very nice place to stay while in Bentonville.

We were not here long but our stay was great. Clean facilities and expedient checking and check out made this stay quite enjoyable.

Clean Stepping over the tub

Despite what Expedia says, I can confirm there is not pool and no free breakfast here. It seems like they've changed some things and I was told they filled in the pool a couple years ago. When you check in, it looks like there's an area where free breakfast would be available, but it's set up as a cafe with menu items and prices and such. My kids were heartbroken after they boldly walked behind the counter to start getting their breakfast stuff, and I did a double-take and told them to get out of there, it's not like the higher-end hotels we usually stay at.

The location was great. Central to our main activities. The staff were great. Would stay here again. The hotel was great. I wouldn't change anything about that. Our booking experience through the app left a little to be desired. We needed to be able to cancel one night because our plans changed and we were unable to do that through either the hotel or the app. The app, erroneously, said to contact the hotel regarding changes to our stay. The hotel let us know they couldn't touch our reservation since it was made through a third party. Why tell customers to contact the hotel directly if the hotels are powerless to change anything? So frustrating. I spent 2 hours in a mindless loop trying to get a partial refund. We essentially paid double for our stay because neither customer service for Booking.com nor the hotel were able to adjust the dates of our stay. I would much rather book directly through the hotel and pay higher tax than deal with this app any longer.

The room was spacious and comfortable. The bathroom seemed a little out of date, but everything was clean. There was a great gym and cafe. Everyone was friendly and helpful.

Lady at the front desk was amazing, beds very comfortable, the first room was not clean and the lady at the front desk. Fixed it immediately. Thank you!

The front desk receptionist was kind and helpful. There was blood on a pillowcase

Could use a full length mirror and and extra towel. Only 2 were provided. Shower dispenser for soap dis not work. Room was comfortable and appreciated the mini fridge.

Fire alarm in room went off at 1P and 1A. Moved rooms the second night and the battery alert was going off at just after 2am. The STAFF was great, absolutely amazing, but not sleeping for 2 days was tough.

The staff was helpful and the rooms were very clean. The Marriott was easy to reach from the airport and was near everything we need for our stay.

Any of my friends. I was told they are the only ones that charge for breakfast. The regular Marriott’s do not. The toilet seat is for a small child. Seniors such as myself and my husband had a hard time getting up from this one. See above comment about breakfast and my other dislikes.

It was comfortable and the staff was helpful. I didn't understand why the fire alarms were going off at all hours. It was not restful and I didn't know if I was going to be evacuated. I had to keep all my possessions ready to go.

Great front staff, clean comfortable room

Free coffee or teas be nice..

Yes

Elevator is far from in good working condition, the bathroom door blocks the shower unless the door is closed all the way, can’t leave it cracked or it will swing open