Comfort Inn & Suites Big Spring

The room was very clean and maintained well. Air conditioning worked great and room was maintained well during my week. Staff was friendly and helpful.

The room was terrible. The door wouldnt close, towels were brown and the funiture was not clean.

This place was okay but I definitely wouldn't stay again. The ice machine wasn't working and I was told that the pool was "out of season". In the middle of June. What a load of crap. This the sort of stuff I've come to expect from Choice hotels. One good thing was the breakfast

Pool was dark green. Main reason we booked. AC in room barely blew any air. It was 74 in the room and climbing. Shower pressure was poor, coming out of the tub spout and shower head at the same time.

Don't do it. Not worth the price.

The provided breakfast was fine. Room was clean and comfortable.

The hotel was ok it smelled like oil im sure cause of the workers that stay there.

The pool and Hot tub were still "closed for season" even though is was the last day in May and the temperature was 91° outside. Several of the buttons on the elevator had fallen off or were taped on with Scotch tape. The parking lot behind the hotel was unclear if it was for the hotel or the deli that was next door.

The beds were comfortable only good thing about this place. The shower did not work well, most of the water comes out on the bottom, the breakfast was not great, it did not taste good. The swimming was dirty and not working.

Hardly anything The pool was green, got lied to, the side door don’t work! The elevator is not the best, the curtin don’t close all the way in the bed rooms, no privacy. Will not be staying there again! It’s the worse place, the location was okay.

The location was close to the highway. Samantha the front desk supervisor was a great help. I had an issue with my pet and she personally stepped up and solved the problem. For those looking use a pool, it won’t be here. My guess is the filter is broken- it was green and no water in the jacuzzi. My room overlooked the highway and it was a lot of traffic noise. Better sound proofing would help. With some upgrades this place would be an ideal location.

All hotel resources were very good. Enjoyed our stay.

Breakfast was very good. Room was clean and fresh.

The front desk help was amazing.

The staff was friendly and check in was easy. Good breakfast served early. We slept well in our room. The room was clean but the carpet was stained in several places and the bathtub was clean but did have a few stains from past usage over time. Overall our stay was okay for the price we paid for the single night stay.

Check before you book if the pool and hot tub are actually open, they were not when I went which was very disappointing. Also the place could use a face lift and some updates/upgrades. Everything looked old and well worn including the towels, and when you ask for extras they want you to swap them out so you cant have more than 1 towel per guest. I now also know this is a pet friendly resort, my couch cushions were proof even though I was not traveling with a wet. Overall not the greatest experience.

Hotel needs an update. Overall it’s a decent place to stay. Employees made me feel welcomed.

It was convenient It said, pool but no it wasn’t usable at all.