MainStay Suites Bloomington near University

The rooms are very dark, and poorly lit. They had zero breakfast while we're there even though it was advertised. The only reason I gave it a 3 star instead of lesser was because the staff was absolutely amazing! So take it for what its worth

Cleanliness and friendly staff Pool not open

Location, price, & the room vey clean ... comfortable ..relax

The room was very clean. The toilet needed some maintenance. Staff was great. I guess overall it was a very good stay.

Michael Needleman 9179131123

Very nice

First off the staff was AMAZING, he helped me when needed a first floor room, and then there were problems with the tvs not working so he helped me move myself and kids to a different room. He made sure we had all the stuff we needed for our stay and was very helpful and kind. However the pool was closed, he said they had it listed on their website, it was not and that was disappointing as my kids were looking forward to swimming. Most of the room was clean, however the microwave and stove top had food on them. The room overall was great sized and everything else was great. I would definitely stay again just for the size of the room and the amenities in the room for a family. The hotel was conveniently located and I liked the access to the restaurants. Overall I would give this hotel a B rating. I was happy with my stay.

I liked nothing I didnt like the flooded stinky room. I didnt like the fact you lied about a pool. I didnt like the one channel on tv. Didnt like the man peeping in the window. We didnt stay checked out 3 hours after checking in we didnt stay. I would like a refund.

Very nice Everything was great

The hotel was clean Uncomfortable

No pool, No breakfast. No sheets for the sofa bed. Missing half of the utensils in the kitchen. Netflix/Internet TV wasn’t working. And they wouldn’t refund any of my money…

Everything there was broken N/A

Strong cat urine smell in the suite, couldn’t get out fast enough.

It was ok. No laundry or dryers all broke down. All side doors are left open not secured.

Location was great and room was clean Unpleasant noises made by next door

I would not recommend staying at this location. Amenities including elevator & air conditioning were out of order, room was filthy, items in room were missing or broken, complex was in disrepair, strong odors were present, & mold & bugs were witnessed. Left the hotel after reporting unacceptable conditions to staff. In the process of requesting refund from Hotels.com.

Sadly I managed a hotel so my expectations are higher than most. Some hair on bathroom floor behind door. Fridge shelves had a few crumbs on it. Floor could of been vacuumed better. Overall for some review on other hotels I passed to come here was top notch. Will return when I'm in the area.

Affordable Bed could have been a little more comfortable

Clean room.