Chetola Resort

Room clean

We were also disappointed by the limited days/hours for the restaurant and bar.

The room did not have central air working , They put a portable a/c unit in the room and it was loud. Wish they had told us and offered another room

Only stayed one night so didn't get to explore much. The accommodations were suitable for a quick stop. Not sure I would've stayed much longer.

The spa was fantastic. The front desk staff were very helpful when they were there but several times no one was present. Also, the restaurant was never open while we were there. Even tried to go for cocktail hour and other people had drinks but the bar was completely unmanned while we were there. We waited about 10 minutes and then left. There was also patio construction going on outside our room. Overall the location and grounds were beautiful and would definitely go back

Liked the location and grounds. We chose a lakeview room at extra cost and it was well worth it. Very restful. No noise. I highly recommend it.

Way over priced for the quality of property and amenities

The rooms need more lighting You cannot have no food available on property other than 3 sandwiches in the pub. You should be truthful about when the restaurant will reopen and should let people know when they book. Rooms were cleaned extremely well daily by the maids Mens bathroom at the pool was a complete mess with towels everywhere and uncollected garbage overflowing the can.

We had a great weekend vacation. The staff was wonderfull. Gene and susan

The only problems we had was that our room phone was not plugged in, the alarm clock was preset to a very early alarm and the TV was not easy to figure out. Thankfully Reed at the front desk in the evenings was extremely kind and helpful with the TV. The restaurant was closed which would have been helpful the night it stormed as we couldn't go to a restaurant with our dog. Other than that, the resort was beautiful and I highly recommend staying there !

Been going here 30+ years and our first really bad experience. Our room was musty and the AC didn’t work and neither did the phone. We asked for a different room and were told they were booked solid but rooms were showing available online. Our room was not serviced even once in 3 days. When we asked the cleaning staff to clean our room she didn’t speak English. After 24 hours, someone finally came and brought us a box fan to help with air flow. We left detailed messages with staff with our issues and we were told multiple times a manager wasn’t there but they would relay the issues and no one ever reached out to us. We even told the staff at checkout we likely won’t be staying here when we come back this winter which really makes us sad but even that didn’t prompt a call or email to see how it could be made right. We tried to call again after arriving home and still have yet to get to speak to a manager. The breakfast and bar staff at Timberlakes were phenomenal but dinner staff couldn’t get our order correct and offered bread and sparkling water without clarifying it was not complimentary due to the inconvenience so we weren’t expecting the $21 up charge on our bill. Morning staff was clear to say if we add a drink there is an up charge and gave us the option. Perhaps listing those items on the menu or training staff to inform customers of the charges would eliminate that issue going forward. This was a birthday trip too. Very disappointed.

The location was beautiful. The only complaint I have is that the check out time was 11:00 am and housekeeping knocked on my door twice a few hours before check out.

The property is ok . Could be a wonderful place with some effort . No restaurant , nothing available to purchase except a bag of chips . The lighting is awful . Felt like I was in an office building with fluorescent lights .

The room and other facility areas were clean. The room did show some wear. Overall, an excellent choice in accommodations.

My second time at Chetola was as wonderful as my first stay. I look forward to returning again.

Soap/shampoo dispenser in shower was completely empty, which I was sad because it smelled so good (the conditioner anyway) Otherwise the room was spacious, clean, and we were happy.

Chetola is a very old, outdated and tired facility. They have no real amenities. The swimming pool is a dark inside pool. The restaurant is still under renovations and was closed (since before May).

Loved the room, pool and disc golf course

The resort only served breakfast. This was a little inconvenient not being able to get dinner on site.

Property is stunning. Current construction with a new bar kept the restaurant open only limited days. And seemed open for only breakfast on Sunday which is the day we arrived. There are several close food options in BR. Just plan accordingly for meals or bring food in with you to avoid being tired on your day of arrival.