Holiday Inn & Suites Boca Raton - North by IHG

Restaurant closed. No smart tv.

The hotel definitely needs major renovations. The pool was green and dirty. The room had so many ants in it. You couldn't leave anything out. Definitely will NOT be staying there again.

Staff was amazing!

All of them . except the hallways need to be waxed. From 1st floor to 4th floor.

Well cleaned. The property grounds are also not well maintained. I had originally selected this hotel due to the reasonable price. I learned that I could have paid a little more and likely had a much better stay. I definitely do not Recommend this location for families, as there were also safety concerns on site.

Very nice hotel bed was great

Very good

I really didnt like.

We got another hotel for the week, and this hotel despite much notice, did not provide any refund. Our reservation was for 5 days - we spent 1 night then left. The staff was friendly.

Check in employee was very kind.

Couldn't get the cold water, just hot water

Have stayed before! Lighted parking space Couldn't get the cold water, just hot water

The hotel is in a desperate need of remodeling. Room had 2 doors uneven so closing or opening them was a hassle. Our room had a shower and the door didn’t close completely. Bathroom faucet spins. 1 ice machine in the first floor, we had to go down the stairs to get some ice. The staff was nice and polite.

Location is the only good thing Dirty, scary individuals staying there . You can tell bad things happen at this place

Very poor

Rooms were small for a suite. Cigarette butt was under the cushen of the sleeper sofa. Ice machines were broken. The tub was moldy. The microwave didn't work and the pool was dirty with debris. Corridorescwere filthy it was a dump.

Yes.

The location was awesome! I was in town for work for a couple of days, so it was very convenient to navigate the area. The staff were also very nice. The facilities seem a bit dated. However, it did seem like they invested some time in ensuring the place was painted and generally clean. I did discover that the cups and lid by the coffee lid had collected dust due to misuse, so maybe those and the appliances should be checked more often for cleanliness.

Needed cups in room. It had a coffee maker in the room, but no coffee or cups.

There was no hot water in the shower. All of this ruined the overall impression.